Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,696 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good trade service and fast delivery with no issues at all Thanks”

Helpful Report

Posted 6 years ago

“Delivered within advertised time frame”

Helpful Report

Posted 6 years ago

“I visited the showroom and found this really helpful as so much choice and options. I struggled to park and also find so have given 4 stars but saying this this was the only issue in the whole process. Everything else was perfect and the sofa bed is the best I or guests have ever slept on and looks good too.”

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Posted 5 years ago

“Good sofa and sofa bed, quality good especially for the price point and everything went smoothly.”

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Posted 5 years ago

“Wonderful experience at the showroom where I was helped very much by the lady there. I received my order on time and the sofa and armchair are a delight. The delivery was an hour outside of the 2 hour slot so this is reason not 5 stars.”

Helpful Report

Posted 5 years ago

“My wife and I visited the store in Chiswick and the chap who served us was extremely helpful, opening multiple sofa beds, changing cushions and bringing different fabrics as we went back and forth with our decisions. Eventually we settled on one and placed the order with him. We received the delivery call as promised just over a month later, but we weren’t able to accept the first delivery as both my wife and myself work. Luckily she was able to take a morning off the following week to accept the sofa bed which we’re very happy with. I’ve given 4 stars because I would have liked more delivery options but this only delayed us receiving the sofa bed by a week and we’re pleased now it’s arrived.”

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Posted 5 years ago

“Great bed. Comfortable and looks nice. Delivery service was easy and the guys friendly and helpful. Pleased all round.”

Helpful Report

Posted 6 years ago

Willow & Hall is rated 4.7 based on 2,696 reviews