Woolworths SA Reviews

1.5 Rating 665 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 665 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Woolworths SA deliver? How long does Woolworths SA take to deliver? Does Woolworths SA deliver on time? How is accuracy and good condition of items delivered by Woolworths SA?

Returns

How is Woolworths SA returns process?

Customer Service

How can I contact Woolworths SA? How quickly does Woolworths SA resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Woolworths SA.

Visit Website

How long does Woolworths SA take to deliver?

Helpful Report

(1 day ago)

Woolworths SA normally delivers over 7 Days.

Helpful Report

(1 day ago)

58.65%

Industry Average

“ Item was too big so it was to be exchanged for a smaller size , sent the delivery note and tax invoice to exchange at a store. ”

- Anonymous

“ Here's a direct and constructive review you could use for Woolies Dash: --- **Review: Frustrating Experience with Delivery Slots** I’m really disappointed with the Woolies Dash delivery service. ”

- Anonymous

“ In general we are really happy with Woolworths, dash delivery and the quality of the products. However, this week is the second time that I did a standard order, paid R75 for next day delivery and it is now two days late without any communication from Woolworths. I sent them an email last night to find out where the package is and to request a refund for the R75. They did not respond yet. Holding thumbs. ”

- Anonymous

Woolworths SA Reviews

Delivery - Average