Woolworths SA Reviews

1.5 Rating 631 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Woolworths SA take to deliver?

Helpful Report

(1 week ago)

Woolworths SA normally delivers next Day.

Helpful Report

(1 week ago)

59.81%

Industry Average

“ The delivery was assigned to Fastway Couriers, who have been entirely unresponsive and unhelpful throughout the process. ”

- Anonymous

“ Why offer a delivery time slot on WW Dash if you can't stick to it. Every single time my order is 1 or 2 hours late, without any explanation. When it does eventually arrive the driver has such attitude. Shame on you. Consider contacting Checkers to help you get the "dash" into your deliveries. ”

- Jackie

“ This is the second time I have delivery issues with Woolies Dash from The Neighborhood Square Woolworths Foods store in Linksfield Johannesburg. ”

- Desiree

Woolworths SA Reviews

Delivery - Average