Woolworths SA Reviews

1.5 Rating 357 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 357 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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Does Woolworths SA deliver on time?

Helpful Report

(2 days ago)

Greater than 39% of reviewers feedback is Woolworths SA normally delivers on time.

Helpful Report

(2 days ago)

58.75%

Industry Average

“ Abysmal app. Half the time it freezes. Then items are out of stock and a waste of money for the delivery. Made an order today and one item substituted that I didn’t want. And some items omitted. Not the first time I have had this problem. Will not use their app again. Ever. ”

- Anonymous

Woolworths SA Reviews

Delivery - Average