Woolworths SA Reviews

1.5 Rating 631 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Woolworths SA deliver on time?

Helpful Report

(1 week ago)

Greater than 27% of reviewers feedback is Woolworths SA normally delivers on time.

Helpful Report

(1 week ago)

59.81%

Industry Average

“ NEVER EVER USE THEM FOR GIFT DELIVERIES. If its a gift rather buy at the shop and send the gift personally. They sent an empty gift bag and disclosed the internal delivery instructions to the recipient that the gift is supposed to come IN THE GIFT BAG. Mind you the empty gift bag is delivered today only for the actual gift (whose details have been given away) will only be delivered tomorrow ”

- Anonymous

Woolworths SA Reviews

Delivery - Average