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XLN Reviews

2.1 Rating 409 Reviews
28 %
of reviewers recommend XLN
2.1
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
Greater than 16%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
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XLN 2 star review on 23rd June 2025
Matthew
XLN 1 star review on 7th May 2025
Schulz Laura
XLN 3 star review on 3rd April 2025
Ben M
XLN 1 star review on 24th February 2025
Alex
XLN 1 star review on 12th September 2024
Gursharan Singh
XLN 1 star review on 10th September 2024
Anonymous
XLN 1 star review on 10th September 2024
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
technical department, Broadband speed
Helpful Report
Posted 7 years ago
Technical department, had issues with connection, sorted now
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Posted 7 years ago
My problems was the internet dropping out and going very slow when it did work. Too slow to do anything. I am very pleased with Jay who sorted my problem out straight away.
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Posted 7 years ago
Jay has been incredibly helpful and took time to put in place a proper solution for us. Thank you!
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Posted 7 years ago
Jay helped me with the broadband and telephone :)
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Posted 7 years ago
Jay handed my problem brilliantly. After months of having problems. Thanks Lottie loves
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Posted 7 years ago
he was very easy to work with and helpful
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Posted 7 years ago
JAY FROM TECHNICAL WAS EXCELLENT EXPLAINED AND RESOLVED THE ISSUE CLEARLY
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Posted 7 years ago
Excellent customer service, unlike another leading telephone company. Always a prompt reply and helpful staff who do their best to sort out problems.
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Posted 7 years ago
XLN is rated 2.1 based on 409 reviews