Login
Start Free Trial Are you a business? Click Here

XLN Reviews

2.1 Rating 430 Reviews
27 %
of reviewers recommend XLN
2.1
Based on 430 reviews
Customer Service
Communication Channels
Telephone
Visit Website

Write Your review

XLN 2 star review on 23rd June 2025
Matthew
XLN 1 star review on 7th May 2025
Schulz Laura
XLN 3 star review on 3rd April 2025
Ben M
XLN 1 star review on 24th February 2025
Alex
XLN 1 star review on 12th September 2024
Gursharan Singh
XLN 1 star review on 10th September 2024
Anonymous
XLN 1 star review on 10th September 2024
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
“They people that speak in the phone are so nice and understand you.Even if your stressed or get angry they try calm you down.Ive used loads of broadband providers and xln are the best so far,they don't speak to you like your daft. Id work with this company againj and again Too sum it up they're a 5* company who treats there customers well. Especially Ryan and Ivy has been as godsent, couldn't have done it without yous vxx”
Helpful Report
Posted 1 year ago
“Fast solutions”
Helpful Report
Posted 5 years ago
“Quick and easy service and a polite person”
Helpful Report
Posted 5 years ago
“Very quick and helpful service as always”
Helpful Report
Posted 5 years ago
“Thank you to Abbie today. As always great service from XLN, even mistakes are sorted out quickly and courteously.”
Helpful Report
Posted 5 years ago
“Abbie was quick and efficient”
Helpful Report
Posted 5 years ago
“excellent service from Abbie today. One happy XLN customer”
Helpful Report
Posted 5 years ago
“Answered well”
Helpful Report
Posted 5 years ago
“Very fast and friendly service!”
Helpful Report
Posted 5 years ago
“Speaking to Isabel was a fantastic experience. Firstly, we provided the issues that we were looking to overcome, where Isabel listens to the issues and provided multiple solutions. Secondly, a full explanation to each of the options available including costs and other ideas and thoughts based on her personal experience helped us to make a more informed decision. More importantly, it was evident Isabel was able to actively listen, to ensure that our solution and problem was correct. Further detail as to our commitment in contract was also explained as well as other services and expectation from XLN. Overall further justification to continue using XLM. Thank you very much”
Helpful Report
Posted 5 years ago
“Been with these guys since 2009. Had a few issues but they always sort. Just trying to find best deal for my business and used the online chat and "Abbie" was so helpful, giving me different options and advise. No hard sell.”
Helpful Report
Posted 5 years ago
“Charley quickly and efficiently helped me with my query today”
Helpful Report
Posted 5 years ago
“He resolved all the doubts I had today, and there were various.”
Helpful Report
Posted 5 years ago
“Lauren was awesome today!”
Helpful Report
Posted 5 years ago
“Abbie was very helpful and offered a good solution to my query”
Helpful Report
Posted 5 years ago
“Chat with Isabelle today who answered my query & was very helpful”
Helpful Report
Posted 5 years ago
“All queries resolved quickly Thankyou.”
Helpful Report
Posted 5 years ago
“5 stars The lady I spoke to yesterday, and a different one today, could not of been more helpful”
Helpful Report
Posted 5 years ago
“Since XLN set up my phone and broadband the service has been fantastic. Just used the live chat facility to update my bank details and was probably the best live chat I have used. Abbie was amazing on the live chat”
Helpful Report
Posted 5 years ago
“Friendly and helpful. Helped us with s price reduction whilst having to close due to covid.”
Helpful Report
Posted 5 years ago
XLN is rated 2.1 based on 430 reviews