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XLN Reviews

2.1 Rating 430 Reviews
27 %
of reviewers recommend XLN
2.1
Based on 430 reviews
Customer Service
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XLN 2 star review on 23rd June 2025
Matthew
XLN 1 star review on 7th May 2025
Schulz Laura
XLN 3 star review on 3rd April 2025
Ben M
XLN 1 star review on 24th February 2025
Alex
XLN 1 star review on 12th September 2024
Gursharan Singh
XLN 1 star review on 10th September 2024
Anonymous
XLN 1 star review on 10th September 2024
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
“David was very helpful going through all the possibilities of why we had no internet access”
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Posted 8 years ago
“Answered my query clearly and very helpful”
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Posted 8 years ago
“Great and very quick service. David (call handler) was very helpful ***************** much-much better than any other company I've ever used before. 10 out of 10”
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Posted 8 years ago
“they solved the problem of the slow internet”
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Posted 8 years ago
“Spoke to David Gudgin, Easy to get on with......Tried hard to rectify problem. Bacon buttie sounded good. Most impressed, shame other companies not as easy going and professional”
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Posted 8 years ago
“I spoke with an operative called David Gudgin. He was polite, helpful and most importantly patient. He called me back on a number of occasions when I got cut off, which in my opinion shows excellent customer service.”
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Posted 8 years ago
“My problem was fixed quickly and without any fuss and the problem explained to me clearly”
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Posted 8 years ago
“He addressed all my concerns and resolved the problem in a timely and very friendly way.”
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Posted 8 years ago
“jay, excellent support”
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Posted 8 years ago
“Very good customer service And help Spoke to broadband team”
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Posted 8 years ago
“Resolved a problem with emails very polite and professional”
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Posted 8 years ago
“Jay was extremely professional - thanks for the help”
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Posted 8 years ago
“Excellent service extremely happy with jay from broadband department so very happy amazing customer service from Jay. Thanks 😀”
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Posted 8 years ago
“Very helpful person”
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Posted 8 years ago
“Wot a lovley person and very helpful”
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Posted 8 years ago
“BROADBAND TEAM”
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Posted 8 years ago
“Broadband technical dept. I had excellent support and advice, very grateful”
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Posted 8 years ago
“Intermittant fault on 2 lines and Jay sorted for me.”
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Posted 8 years ago
“Excellent communication and a warm friendly service . Thank you Jay”
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Posted 8 years ago
“Jay. Helped me no end. 100% regards stuart.09.mitchell@gmail.com”
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Posted 8 years ago
XLN is rated 2.1 based on 430 reviews