XLN Reviews

2.7 Rating 263 Reviews
43 %
of reviewers recommend XLN
2.7
Based on 263 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
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Anonymous
Anonymous  // 01/01/2019
Answered my query clearly and very helpful
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Posted 6 years ago
Great and very quick service. David (call handler) was very helpful ***************** much-much better than any other company I've ever used before. 10 out of 10
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Posted 6 years ago
they solved the problem of the slow internet
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Posted 6 years ago
Spoke to David Gudgin, Easy to get on with......Tried hard to rectify problem. Bacon buttie sounded good. Most impressed, shame other companies not as easy going and professional
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Posted 6 years ago
I spoke with an operative called David Gudgin. He was polite, helpful and most importantly patient. He called me back on a number of occasions when I got cut off, which in my opinion shows excellent customer service.
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Posted 6 years ago
My problem was fixed quickly and without any fuss and the problem explained to me clearly
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Posted 6 years ago
He addressed all my concerns and resolved the problem in a timely and very friendly way.
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Posted 6 years ago
jay, excellent support
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Posted 6 years ago
Very good customer service And help Spoke to broadband team
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Posted 6 years ago
Resolved a problem with emails very polite and professional
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Posted 6 years ago
Jay was extremely professional - thanks for the help
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Posted 6 years ago
Excellent service extremely happy with jay from broadband department so very happy amazing customer service from Jay. Thanks 😀
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Posted 6 years ago
Very helpful person
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Posted 6 years ago
Wot a lovley person and very helpful
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Posted 6 years ago
BROADBAND TEAM
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Posted 6 years ago
Broadband technical dept. I had excellent support and advice, very grateful
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Posted 6 years ago
Intermittant fault on 2 lines and Jay sorted for me.
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Posted 6 years ago
Excellent communication and a warm friendly service . Thank you Jay
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Posted 6 years ago
Jay. Helped me no end. 100% regards stuart.09.mitchell@gmail.com
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Posted 6 years ago
Very pleasant to deal with and very helpful. Went the extra mile to make sure every avenue had been explored to help with our problem
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Posted 6 years ago
XLN is rated 2.7 based on 263 reviews