XLN Reviews

Name: XLN
Rating: 2.73

2.7 Rating 263 Reviews

43 %

of reviewers recommend XLN

Company Reviews

Questions

Metrics

2.7

Based on 263 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Isabelle was very informative, polite and helpful. Very happy with the service provided today.”

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Posted 3 years ago

“Isabella really helped with all of my queries”

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Posted 3 years ago

“I have just been chatting online with Lauren and she has been absolutely amazing. So helpful and so friendly. I have to be honest I was pretty fed up when I first got in touch as felt let down with the company and service provided. However, Lauren with her easy, helpful, 'nothing too much trouble' attitude restored my faith and I have to say, it was a really pleasant experience. Please give her a pay rise, or at the very least, let her know how good she really is! Thank you!”

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Posted 3 years ago

“thankyou Lauren and Steph for bringing me up to date with technology.... and saving me a few bob.”

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Posted 3 years ago

“Lauren Mclo was brilliant sorted everything in minutes thank so much”

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Posted 3 years ago

“Lauren was most helpful in sorting out my query and responded very quickly and was very pleasant.”

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Posted 3 years ago

“Fast and reliable”

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Posted 3 years ago

“Just used their web chat, so quick, friendly and efficient. Thank so much for all your help Lauren Mcloughlin!!!!!”

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Posted 3 years ago

“I contacted XLN through the webchat service and connected to Keziah who answered straight away. Really helpful, fixed my issue with no problems. Very quick.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Kezia, give me clear and quick instruction, and i was able to log into my account straight away. Very helpful service, and easy to understand instruction. Very Happy”

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Posted 3 years ago

“Keziah was very quick and helpful with my query today using the chat option. Thank you”

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Posted 4 years ago

“excellent customer service from Keziah”

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Posted 4 years ago

“Spoke to Keziah to sort our my online accounts. She was fast (at writing as well as finding the information I requested), pleasant. Great service. Thank you!”

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Posted 4 years ago

“Good service by nick in the broadband quickly diagnosed the issue and resolution was put in in place Thanks William”

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Posted 4 years ago

“Great service by Nick in the broadband department diagnosed my issues quickly and resolution in place Thanks William”

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Posted 4 years ago

“Had a problem. Solved very quickly and efficiently Great job”

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Posted 4 years ago

“I'm not happy of the prices, i'm paying high bill for very very small and new business,”

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Posted 4 years ago

“Seen to straight away, answered all my questions no hassle,”

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Posted 4 years ago

“Your customer service representitive, Milan, answered all my questions and helped me with my query quickly and efficiently. The service I received was fantastic. Thank you”

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Posted 4 years ago

XLN is rated 2.7 based on 263 reviews