Zazzle Reviews

Name: Zazzle
Rating: 4.52

4.5 Rating 6,251 Reviews

88 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.5

Based on 6,251 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

888-892-9953

Write Your review

Tell us how Zazzle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The magnet is tiny! So with shipping this little magnet ended up costing $16. Not a great value.”

Helpful Report

Posted 1 year ago

“Logo was not the quality I was hoping. I wish I had known and I would have sent a different one.”

Helpful Report

Posted 1 year ago

“Received the items after the original delivery date”

Helpful Report

Posted 1 year ago

“I chose the light purple color but unfortunately the white writing doesn't show up very well. It's very hard to read. I should have chosen a different color combination. The printing is nice.”

Helpful Report

Posted 1 year ago

“Product was not as nice as it appeared in the screen.”

Helpful Report

Posted 1 year ago

“Invitations were very nice but the envelopes are terrible!! Over $250 for invitations and they come with crappy envelopes??There wasn’t an option to even get better envelopes. These look like a cheap business envelope. No one wants that for wedding invitations. I went and purchased gold paper, plus other embellishment stuff just to make it look better. What a waste of time and money!! We ordered from another company for shower invites, they were beautiful and sturdy and the envelopes were quality, plus they were more cost efficient! We tried zazzle bc my daughter loved the design on the invitations. Will not be ordering again!”

Helpful Report

Posted 1 year ago

“it looks great but the magnet is so week it won't stay on the screen”

Helpful Report

Posted 1 year ago

“When I ordered tissue paper I did mot realize scale of paper. I actually ordered the tissue paper for decor of clam and oyster shell decorations. The scale of paper was not shown Paper nice but useless to me.”

Helpful Report

Posted 1 year ago

“I ordered a personalized graduation lawn sign for my daughter. Thankfully I ordered about a month prior to the graduation and grad party. The sign was not delivered as promised though I paid for standard 5 day shipping. When the product still hasn't arrived a week later than promised, I called as they never sent any email or message explaining the situation (I would have understood). The person I spoke with didn't know when the product would arrive or how much delayed it will be. The product itself looked great, but more than 10 day delay with no apology or explanation (come on - it's called customer service!) would make me think twice to order from them again.”

Helpful Report

Posted 1 year ago

“The cards didn’t meet my expectation bc they are thinner than most other company’s invitations.”

Helpful Report

Posted 1 year ago

“The invites I ordered were not what I expected. I expected them to be bigger and more of a shinny hologram effect and they were not. They were super expensive for the quality I received.”

Helpful Report

Posted 1 year ago

“I ordered wedding agenda fans and they came so tiny! The font is tiny too. I'm really disappointed! Also I ordered table numbers from them and I needed to order each number and for some reason when I added them to the cart they were not in numerical order so I missed one number. But i mean they should of asked if I meant to do that, because obviously i would've ordered all 1-20 numbers.”

Helpful Report

Posted 1 year ago

“Ordered business cards and the card quality/representation was NOT what the website photo indicated. I thought I was getting a beautiful shiny rose gold card, but what I received was a pink card, with white streaks (to mimic shine) Obviously now that I’ve got them, I see how it tricked me…but I’m just very disappointed. They look childish, not professional at all.”

Helpful Report

Posted 1 year ago

“I was short 10 envelopes. fortunately I had some that were the correct size from a previous project!. I am on a tight deadline so this was tragic. Otherwise the invitation was delivered as expected and the invites were perfect!”

Helpful Report

Posted 1 year ago

“Ordered some birthday serviettes for my Husbands big birthday. A bit put off by the cost but thought it a special birthday so go for it. Shocked at the cost of the postage but once again thought ok. Wished I’d not bothered when they arrived. Smaller than the average serviettes came packaged in a small box inside a much larger box hence the exorbitant postal charge. Not worth the extra cost just to put a name and age on there”

Helpful Report

Posted 2 years ago

“Use another company. Ordered wedding invitations and only half the order arrived. The RSVP cards never came and they had to reorder them. So...we sent out wedding invitations late. Also, the quality was not up to the standards I expected. Looked like water smears on the back of the invitations.”

Helpful Report

Posted 2 years ago

“I personalised an existing design for stationery paper and that is okay, but they offered envelopes to go with it that I needed to pay extra for (!). Okay, so I ordered the envelopes as well. They are totally mismatched in size to the stationery. The pads of stationary are relatively small and I got these large envelopes (bigger than the stationery itself, which you would normally fold to go into an envelope). Plus the envelopes have an ugly stamp-ish looking message on them about needing postage and are not standard size for postage rates, so you would have to pay extra postage to actually use them. Did they just grab some left over envelopes? If you have nice stationery paper, at least have suitable envelopes that match nicely to go with them or don't offer. It is disappointing as I will have to buy envelopes to go with the stationery before I give the stationary as a gift and I don't know what I will do with 60 oversize ugly envelopes that I would have to pay double postage to use anyway.”

Helpful Report

Posted 2 years ago

“Ordered a tee shirt with the silhouette of a dog on it with the option to "Add text" below the dog and chose not to. I received the tee and the dog was nicely centered on it, but below it read "ADD TEXT"! Glad it was not meant to be a gift!”

Helpful Report

Posted 2 years ago

“I ordered a personalised card for my grandson who has attained a masters degree at St Andrews university. First of all I think the postage for a card £2.99, is a bit steep and it took quite a few days to arrive. Then, much to my disappointment, his name on the front was spelled incorrectly! Won’t be using Zazzle in the future.”

Helpful Report

Posted 2 years ago

“Tried to make a repeat order of a button I designed (and successfully purchased repeatedly) many years ago through Zazzle. They claimed there were drug references in the photo because of the word "crack". Long story short, they cancelled my order without any follow-up. They have since also "reviewed" original content for not meeting content guidelines with no explanation of which images were under review or why.”

Helpful Report

Posted 3 years ago

Zazzle is rated 4.5 based on 6,251 reviews