Zazzle Reviews

Name: Zazzle
Rating: 4.58

4.6 Rating 8,184 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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Mia

Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order on time. The poster had a crease in the middle of it. I don't have time to return it. Most likely needs to be packaged better.”

Helpful Report

Posted 3 years ago

“Ive been trying to reach you. When designing my invitation I made corrections, previewed, and ordered. The corrections were not made and I received invitations that are incorrect. I need to mail these invitations this week!! Please contact me asap. 440-833-4601 so this may be adjusted and sent asap. I also purchased so I would receive these with priority which did occur.Thank you.”

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Posted 3 years ago

“Writing in the tags is way to small thought it would be bigger since there was still room in the tags a bit disappointed”

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Posted 3 years ago

“The font on my tags is sooo small I can’t even read it with my glasses! Tags are small but there is room to make it bigger, super bummed”

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Posted 3 years ago

“The magnet is tiny! So with shipping this little magnet ended up costing $16. Not a great value.”

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Posted 3 years ago

“Logo was not the quality I was hoping. I wish I had known and I would have sent a different one.”

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Posted 3 years ago

“Received the items after the original delivery date”

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Posted 3 years ago

“I chose the light purple color but unfortunately the white writing doesn't show up very well. It's very hard to read. I should have chosen a different color combination. The printing is nice.”

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Posted 3 years ago

“Product was not as nice as it appeared in the screen.”

Helpful Report

Posted 3 years ago

“Invitations were very nice but the envelopes are terrible!! Over $250 for invitations and they come with crappy envelopes??There wasn’t an option to even get better envelopes. These look like a cheap business envelope. No one wants that for wedding invitations. I went and purchased gold paper, plus other embellishment stuff just to make it look better. What a waste of time and money!! We ordered from another company for shower invites, they were beautiful and sturdy and the envelopes were quality, plus they were more cost efficient! We tried zazzle bc my daughter loved the design on the invitations. Will not be ordering again!”

Helpful Report

Posted 3 years ago

“it looks great but the magnet is so week it won't stay on the screen”

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Posted 3 years ago

“When I ordered tissue paper I did mot realize scale of paper. I actually ordered the tissue paper for decor of clam and oyster shell decorations. The scale of paper was not shown Paper nice but useless to me.”

Helpful Report

Posted 3 years ago

“I ordered a personalized graduation lawn sign for my daughter. Thankfully I ordered about a month prior to the graduation and grad party. The sign was not delivered as promised though I paid for standard 5 day shipping. When the product still hasn't arrived a week later than promised, I called as they never sent any email or message explaining the situation (I would have understood). The person I spoke with didn't know when the product would arrive or how much delayed it will be. The product itself looked great, but more than 10 day delay with no apology or explanation (come on - it's called customer service!) would make me think twice to order from them again.”

Helpful Report

Posted 3 years ago

“The cards didn’t meet my expectation bc they are thinner than most other company’s invitations.”

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Posted 3 years ago

“The invites I ordered were not what I expected. I expected them to be bigger and more of a shinny hologram effect and they were not. They were super expensive for the quality I received.”

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Posted 3 years ago

“I ordered wedding agenda fans and they came so tiny! The font is tiny too. I'm really disappointed! Also I ordered table numbers from them and I needed to order each number and for some reason when I added them to the cart they were not in numerical order so I missed one number. But i mean they should of asked if I meant to do that, because obviously i would've ordered all 1-20 numbers.”

Helpful Report

Posted 3 years ago

“Ordered business cards and the card quality/representation was NOT what the website photo indicated. I thought I was getting a beautiful shiny rose gold card, but what I received was a pink card, with white streaks (to mimic shine) Obviously now that I’ve got them, I see how it tricked me…but I’m just very disappointed. They look childish, not professional at all.”

Helpful Report

Posted 3 years ago

“I was short 10 envelopes. fortunately I had some that were the correct size from a previous project!. I am on a tight deadline so this was tragic. Otherwise the invitation was delivered as expected and the invites were perfect!”

Helpful Report

Posted 3 years ago

“Ordered some birthday serviettes for my Husbands big birthday. A bit put off by the cost but thought it a special birthday so go for it. Shocked at the cost of the postage but once again thought ok. Wished I’d not bothered when they arrived. Smaller than the average serviettes came packaged in a small box inside a much larger box hence the exorbitant postal charge. Not worth the extra cost just to put a name and age on there”

Helpful Report

Posted 4 years ago

“Use another company. Ordered wedding invitations and only half the order arrived. The RSVP cards never came and they had to reorder them. So...we sent out wedding invitations late. Also, the quality was not up to the standards I expected. Looked like water smears on the back of the invitations.”

Helpful Report

Posted 4 years ago

Zazzle is rated 4.6 based on 8,184 reviews