Zazzle Reviews

Name: Zazzle
Rating: 4.55

4.6 Rating 7,076 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 7,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to leave a review for the actual product but cont seem to figure out how. I ordered personalized matches for my wedding. Ordering and personalizing the product was easy, shipping time was good. Unfortunately I don’t feel the quality of the product is very good. The label for the matches is very dull looking and slightly out of focus. It seems like they were printed on a low quality printer, or perhaps a low quality setting.”

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Posted 2 years ago

“I loved the delivery speed (consistent with promise) and the process/ several options of designing the magnet that I ordered. I do hope that the quality of how finished product looks / might look like in terms of clarity of font etc. is included in design suggestions. I did like my magnet but I wish the font looked less blurry.”

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Posted 2 years ago

“Everything was great, except I paid for 1 day delivery and still received it 3 days later.”

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Posted 2 years ago

“The pictures on our banner came out waaaay better than we expected. The only 2 problems were the box it was shipped in wasnt tapped or sealed the post office had to do that and the center of the package/box was crushed so it left the center of the banner crinkled and visible.”

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Posted 2 years ago

“Flaws in a few cards. Overall fine.”

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Posted 2 years ago

“I was disappointed because the picture makes it look like its an actual velvet bow on the invitation not a printed one. The actual bow would have made it more elegant which is what I was looking for.”

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Posted 2 years ago

“They are so small! I looked for the description of size and couldn’t find it. With ALL the wording I figured they would be ample size.”

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Posted 2 years ago

“I love the order. However it wasn’t clear that i needed to edit the back. I’m working on finding a solution to covering up the stock words. I’m certain it was my error tho. Other than that , quick delivery, beautiful and good value”

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Posted 2 years ago

“the printing was not nearly as clear and crisp as I had hoped. The napkins will do, but I certainly wouldn't spend what I did on them again.”

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Posted 2 years ago

“I ordered personal napkins for my daughter’s wedding. The napkins are not as nice as the picture online. Not sure we will use them or not.”

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Posted 3 years ago

“The actual invitation looks good. My complaint is the packaging. The paper packaging did not hold up to the rain we were having. One end of the envelope was wet enough that it tore open and the plastic wrap on the invitation was not enough to keep several from getting wet and warped.”

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Posted 3 years ago

“The invitations are great but wish they had do not bend on the packaging. The post office crammed it into my mailbox like it was a magazine. Was able to unbend them by putting a heavy book on them for a couple days. That's why I put 3 stars on my rating.”

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Posted 3 years ago

“It was fine, I think expensive though. $40 for 24 invites and then I had to mail them too. That price included a 20% discount. ☹️”

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Posted 3 years ago

“The style is beautiful the only drawback is the address is faint and hard to see.”

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Posted 3 years ago

“Napkins were completely bent and misshaped due to tight packaging. Don’t understand why you have to stuff an item in a box that barely fits especially when you’re charging for delivery. Who’s saving money, us or Zazzle? Crazy”

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Posted 3 years ago

“Not the original size of the postcard”

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Posted 3 years ago

“The size was too large…twice as big as it should have been. My fault entirely. Going forward, I learned something.”

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Posted 3 years ago

“Zazzle is reasonably priced and has beautiful work. I am just a little disappointed because I have some spots on most of my invitations that look like the ink didn’t fully cover. It may just be a random printing issue. I’m not sure if they will be noticeable to my guests but I definitely see them.”

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Posted 3 years ago

“It’s cute but I didn’t realize I was going to have to frame it, nothing was included to hold it flat. It was rolled up.”

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Posted 3 years ago

“My wedding invitations were delivered in a damaged cardboard envelope with nothing protecting the invitations. Glad I ordered extra because some arrived damaged due to the packaging.”

Helpful Report

Posted 3 years ago

Zazzle is rated 4.6 based on 7,076 reviews