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Zazzle Reviews

4.6 Rating 8,257 Reviews
90 %
of reviewers recommend Zazzle
Company Reviews Questions Metrics
4.6
Based on 8,257 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

888-892-9953

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Anonymous
Unverified Reviewer
“Timing of delivery was good.”
Helpful Report
Posted 3 years ago
Jane
Verified Reviewer
“The invitations are pretty as expected. Paper a little thin. Delivery by the postal service, so they were jammed in the mailbox. Luckily, I received an email that they were delivered and I called my husband to get them. We have had huge amounts of rain and they would have been ruined! I paid $13 for shipping, and expected it to at least arrive at my front door!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Ordered some baby shower invites and design and quality were professionally done. Only down side is the invites were stuffed in a envelope too small for the quantity i ordered and a few arrived damaged in the corners so i cant use them.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“postcards look very dirty, like the walls of a heavy smoker. They were also cut poorly and off-kilter. They'll do.”
Helpful Report
Posted 3 years ago
Bambi
Unverified Reviewer
“Thought it was a real press me button like you posted You should not confuse your customers”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Nice quality and arrived on time. However, it was the size of a credit card. The invitation writing on the back was extremely small!!! Could barely read it. Will need to send out other invitations. But, overall cute concept. It will serve just as a badge to identify party goers.”
Helpful Report
Posted 3 years ago
C
Verified Reviewer
“Wanted to leave a review for the actual product but cont seem to figure out how. I ordered personalized matches for my wedding. Ordering and personalizing the product was easy, shipping time was good. Unfortunately I don’t feel the quality of the product is very good. The label for the matches is very dull looking and slightly out of focus. It seems like they were printed on a low quality printer, or perhaps a low quality setting.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I loved the delivery speed (consistent with promise) and the process/ several options of designing the magnet that I ordered. I do hope that the quality of how finished product looks / might look like in terms of clarity of font etc. is included in design suggestions. I did like my magnet but I wish the font looked less blurry.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Everything was great, except I paid for 1 day delivery and still received it 3 days later.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The pictures on our banner came out waaaay better than we expected. The only 2 problems were the box it was shipped in wasnt tapped or sealed the post office had to do that and the center of the package/box was crushed so it left the center of the banner crinkled and visible.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Flaws in a few cards. Overall fine.”
Helpful Report
Posted 3 years ago
D Freeman
Unverified Reviewer
“I was disappointed because the picture makes it look like its an actual velvet bow on the invitation not a printed one. The actual bow would have made it more elegant which is what I was looking for.”
Helpful Report
Posted 3 years ago
JB
Unverified Reviewer
“They are so small! I looked for the description of size and couldn’t find it. With ALL the wording I figured they would be ample size.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“I love the order. However it wasn’t clear that i needed to edit the back. I’m working on finding a solution to covering up the stock words. I’m certain it was my error tho. Other than that , quick delivery, beautiful and good value”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“the printing was not nearly as clear and crisp as I had hoped. The napkins will do, but I certainly wouldn't spend what I did on them again.”
Helpful Report
Posted 3 years ago
Terri
Unverified Reviewer
“I ordered personal napkins for my daughter’s wedding. The napkins are not as nice as the picture online. Not sure we will use them or not.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The actual invitation looks good. My complaint is the packaging. The paper packaging did not hold up to the rain we were having. One end of the envelope was wet enough that it tore open and the plastic wrap on the invitation was not enough to keep several from getting wet and warped.”
Helpful Report
Posted 3 years ago
Kristine
Unverified Reviewer
“The invitations are great but wish they had do not bend on the packaging. The post office crammed it into my mailbox like it was a magazine. Was able to unbend them by putting a heavy book on them for a couple days. That's why I put 3 stars on my rating.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“It was fine, I think expensive though. $40 for 24 invites and then I had to mail them too. That price included a 20% discount. ☹️”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The style is beautiful the only drawback is the address is faint and hard to see.”
Helpful Report
Posted 3 years ago
Zazzle is rated 4.6 based on 8,257 reviews
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