Zazzle Reviews

Name: Zazzle
Rating: 4.59

4.6 Rating 8,684 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

Zazzle 5 star review on 29th August 2025

Haritini Prionas

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose a glossy look but they’re not glossy at all. These invitations are not what I expected”

Helpful Report

Posted 4 years ago

“Though turn around time was good, I was really disappointed in the quality of the paper that invites were printed on. Envelope was fine.”

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Posted 4 years ago

“This order was delivered to my mom and it arrived damaged- shoved inside the mailbox with the package opened. 4 envelopes were missing from the package- it is unclear if those fell out because the box was opened, or if they were not included. Thankfully, we did not need to use those 4 invitations. Other than that, pleased with the invitations themselves and they were not damaged! They looked great. Only the package was damaged. I have attached a picture.”

Helpful Report

Posted 4 years ago

“The card was just as expected! Beautiful! but I was disappointed that I got 20 envelopes when I ordered 22 invitations. I had to give my daughter’s teacher just the invitation cards without the envelopes and that was very disappointing. Now I have 20 white envelopes just sitting on my letter table.”

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Posted 4 years ago

“Excess ink on the inside of the card. There’s not even any writing on the inside, so I’m not sure why it’s there. Makes the card look cheap.”

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Posted 4 years ago

“The ink on the back of the invitation was messy around the corners but it was fine since it seemed like it was supposed to look like that.”

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Posted 4 years ago

“The received product was as shown and described but the quality wasn't as good as I had hoped for. There were some damages to some of the invitations.”

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Posted 4 years ago

“The invitations are nice but 25 were not worth $65 and that was with a discount. They did arrive in a timely fashion.”

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Posted 4 years ago

“The invitation itself was pretty much exactly what I wanted and it came quickly but it was pretty expensive. I made an announcement through staples and it was a quarter of the price and I got 35 more.”

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Posted 4 years ago

“Arrived in a timely manner. The product didn't look exactly how it appeared online (font size etc) the writing was small and a little cramped making it a little difficult to read.”

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Posted 4 years ago

“Order came fast. Poster smaller than I’d envisioned.”

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Posted 4 years ago

“The invitations are damaged”

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Posted 4 years ago

“The product was different then I thought it would be. Just printed no actual glitter. My daughter was happy though and it arrived fast. Overall a good experience.”

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Posted 4 years ago

“To be honest, these reviews given do have some truths behind it, and I don't doubt your experiences given. They had me question whether I've wasted my money on a questionable company. My experience was far from the case, more along the lines of bittersweet. I ordered a mug printed for a friend, but it was cancelled on copyright grounds. Very understandable. The one thing I was not expecting was an expeditious refund a few hours after receiving the email of my cancellation. The person on the email was definitely professional, and patient. Email-wise, the confirmation for my order was painfully very slow (haha). Perhaps its because they're busy with orders and whatnot. Regardless. They did their job, gave me a full refund, and I feel I need to give credit where credit is due.”

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Posted 5 years ago

“I'm disappointed at the customer service regarding replacement Sweatshirt that my husband ordered me for Christmas. He ordered and XL, on Christmas morning when I opened my gift the shirt was a XXXL. Zazzle was notified of this embarrassing error on December 25th, as of this review still not the correct size has been received.”

Helpful Report

Posted 5 years ago

“I got some really nice masks the first time I ordered! Then I bought some more, just got them today, and the quality is not there! These masks have a label where my other ones didn't. I looked at it, they are made in China! Very flimsy, and I'm very disappointed!!! I'm not ordering anymore, that's for sure!”

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Posted 6 years ago

“Customer Service was great! Ordered a product but whether it was communication on our part or the product wasn’t up to par they fully refunded the cost in a matter of moments. I will definitely order again Thx!”

Helpful Report

Posted 6 years ago

“I ordered 2 custom made cards which came within a week, both cards are well made and of a high standard, however there are no envelopes with them, so I now have to buy some the same size!? Also the postage/shipping is very expensive”

Helpful Report

Posted 6 years ago

Zazzle is rated 4.6 based on 8,684 reviews