Acoustimac LLC Reviews

Name: Acoustimac LLC
Address: 3906, East 21st Avenue, Tampa
Rating: 4.80

4.8 Rating 543 Reviews

95 %

of reviewers recommend Acoustimac LLC

4.8

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

8888271266

Email:

admin@acoustimac.com

Location:

3906, East 21st Avenue
Tampa
33605

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Acoustimac LLC 5 star review on 20th April 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It pains me to write a negative review, but here are the facts. First, the good news- panels do what they are supposed to, room rings considerably less. Now the bad part- out of 7 panels ordered 2 were warped, one insignificantly, and another one quite a bit so, sticking out from the wall about an inch. I wrote to customer service, but they've refused to replace it offering instead a set of hardware to anchor to the bottom as well, which is not exactly a perfect solution either. My 2 cents”

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Posted 2 years ago

“Pictures are very sharp and panels were easy to install.”

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“The picture of a painting we sent to Acoustimac was reproduced beautifully on a sound-absorbing panel. Many compliments have been given on how nice it looks. Great job.”

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Posted 2 years ago

Thank you for your business, James! It was a pleasure working with you on your project!

Posted 2 years ago

“I've been having trouble with my neighbor and this is hopefully going to be the solution.”

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Posted 2 years ago

“I haven't done any measurements but I put these in our Kitchen which is a large open space and when anyone is in the kitchen loading dishwasher, cooking etc there is so much noise It interrupts listening to the TV in the large open Den next to kitchen. It seems to have tamed some of the excess noise and echos. I placed all 6 2x4' pieces on the drop down cabinets In kitchen. I will order 6 more to put in adjacent large open hallway next to den. I am doing acoustic treatment back-assward on purpose. the last thing I will treat is the listening area.”

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Posted 2 years ago

Thank you for your business, Larry! Feel free to contact us directly if you need assistance

Posted 2 years ago

“I placed an order for 6 cases of rockwool on Nov 1. The receipt I received said it would be shipped no later than 48hr after the purchase. I was expecting it no later than Mon Nov 7. The tracking number they gave with the order didn't go anywhere. I called on Mon when the order didn't arrive and was told there was a problem with the tracking numbers. "We' ll find out and call you back". 3hr later I hadn't heard anything so I called again. I talked to the guy I placed the order with and he said the tracking numbers were being corrected and would be posted in a few minutes. 45 min go by and nothing changed so I called again. Sales guy (Eric) said the shipment was in Atlanta and would arrive on Nov 9. Still no update on the tracking. Finally at about 5pm I get a tracking email from fedex saying the shipment would arrive on Nov 9 and that it was still in Tampa!!!! I had workers here to do the install on Monday that I had to pay. Eric's attitude is "hey, that happens, wish I could do something". I paid more than half the cost of the product to have it shipped. I would think there would be follow up on shipments to see if they actually made their destination. Not so. And of course, no compensation for my out of pocket expense because "hey, that happens". No responsibility or follow through.”

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Posted 2 years ago

Michael, I apologize again for the issues you experienced with transit. Unfortunately, FedEx does not guarantee ground shipments. The only way to get guaranteed services would be to ship via Express. Which also would be much more expensive. Luckily, the packages were located and we didn't have to ship replacements. That would have added additional days to the ETA. When we spoke on Monday, I was relaying the information exactly as I received it from FedEx. Unfortunately, when packages leave my warehouse, we are at the mercy of the carrier. We really appreciate your business and please feel free to contact me any time if you need any assistance. -Eric Harris 888-827-1266 x100

Posted 2 years ago

“Great products, and repeat customer. Have panels in my music studio, home office, and living room.”

Acoustimac LLC 5 star review on 7th November 2022

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Posted 2 years ago

Thank you for your business Chris! Your room looks great and we're happy to hear you're satisfied!

Posted 2 years ago

“Room treatments have made a ton of difference! The content on the website was helpful in guiding my decisions and the panels arrived quickly in great condition. Very affordable for the impact they deliver in the room.”

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Posted 2 years ago

Thank you for your business Julie!

Posted 2 years ago

“Very helpful web site. Material came in timely manner. Reccomend them, will use them again.”

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Posted 2 years ago

Thank you for your business Steve!

Posted 2 years ago

“Everything was advertised! Thanks.”

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Posted 2 years ago

Thank you Eric!

Posted 2 years ago

“Almost zero communications after I paid for my 5k order. I had to inquire about statues at every turn. I has a deadline that I did not make, This cost me more money to hot rush the installation. Don't count on 18 to 20 days or you will be disappointed.”

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Posted 2 years ago

Hello John, Thank you for your feedback it is greatly appreciated. Standard production for art products is a minimum of 18-21 business days in production. This production time begins once the image(s) are approved from you and does not include transit time which is typically an additional 2-4 days. Our records show that this order was completed within the standard 18-21 business day lead time and shipped out within 1 day after the completion. As well, you and I were in communication throughout the process. We do not send emails through each step of production, however, each time you reached out you were responded to within the hour. Here at Acoustimac we strive to provide the best product and service possible. Please feel free to reach out to me with any further questions or concerns- rico@acoustimac.com Thank you for your business!

Posted 2 years ago

“Great turn around on delivery. Received a better grade material than what I had ordered”

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“Awesome job! We've ordered panels made from both artwork and photographs and the results were stunning! The photographs were not precisely the same dimensions (there were 4 of them) slightly off by an inch or two, but acoustimac cropped and sized the images so all 4 panels were the same size. We are absolutely delighted with our panels.”

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Posted 2 years ago

Thank you for your business Barbara! We're so happy you're satisfied with your art panels!

Posted 2 years ago

“Great material. Did the job!!”

Acoustimac LLC 5 star review on 3rd November 2022

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“Very good service and products”

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“This is the second order I made for my speaker covers. Very high quality. Quick turn around and great to work with. Would buy from again!”

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“We installed the 4'x2'x2" panels in our office space which was in desperate need of acoustic panels. It helped tremendously in the ability to hear and conduct business in a much better listening and hearing environment.”

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“very nice panels and they work well with solving the echo problem in our building”

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Posted 2 years ago

Thank you for your business!

Posted 2 years ago

“The panels and bass traps have made a drastic improvement in my studio. What was once an acoustical nightmare has been transformed into a pleasant environment for recording and mixing. Thank you Acoustimac for your great products!”

Acoustimac LLC 5 star review on 26th October 2022

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Posted 2 years ago

Thank you for sharing your room, Mike! It looks great, and we're very happy the panels are providing you with the results you were looking for!

Posted 2 years ago

“Eric was very helpful during the process and was able to offer much dvice and acoustical knowledge to help with acoustic absorption in the space.”

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Posted 2 years ago

Thank you for your business, Shelby!

Posted 2 years ago

Acoustimac LLC is rated 4.8 based on 543 reviews