“The hoop was to replace one that had stopped clicking in. But i ordered one too small. Very difficult to get the right size on the website from the measurements. Still waiting to hear if I can exchange it.”
“J'adore tout simplement. Vos bijoux sont beaux, délicats et attirent les regards. Je suis très contente de vous avoir trouver sur le net! Une belle découverte!”
“I love that the color of your jewelry doesnt wear off. Also the jewelry designs that you offer are unique and simple at the same time and that's exactly what I always look for. I also think the packaging is absolutely beautiful.”
“I got 5 earrings and I LOVE them. My ears would usually be iritated by anything, but these are absolutely perfect and didn’t cause me any problems. 10/10”
“Vorsicht, wenn ihr Artikel zurücksenden wollt! (Was ja durchaus mal sein kann)
Aleyole macht es einem sehr schwer, Artikel zurückzusenden und der Prozess hat sich über 2 Wochen (!!) gezogen und ich musste etliche Mails schreiben. Nun hab ich endlich meine Rückerstattung erhalten, aber es fehlen 10€!! Ich hatte bisher nie solche Probleme mit einem Online Shop und werde dort nie wieder bestellen.”
Hello Lisa,
Thank you for taking your time to write this review, all experiences help us to grow and make things better and better!
We always try to handle returns as quickly as possible. In this case the shipping company confirmed that you were absent when trying to make the first collection, which can happen and is not a problem, but it will obviously cause the handling times to be higher.
As specified in our return form before sending the request, the collection costs correspond to 6.90€ in some countries, so this price is always deducted from the total amount to be refunded.
For any other questions or doubts, please write us again to our email. We will be happy to help you!
Best regards,
ALEYOLÉ Team
