Hola Paula,
Muchísimas gracias por tomarte tu tiempo en escribir esta review, nos ayuda a ir mejorando día a día!
Lamentamos muchísimo que la pulsera no sea de tu talla. Intentamos hacer joyas que puedan llevar todo tipo de personas, pero entendemos que cada cuerpo es distinto y a veces puede ser difícil.
En caso de que quieras realizar la devolución o un cambio por otro producto puedes solicitarlo a través del siguiente link: https://aleyole.returnscenter.com/
Si necesitas algo más, por favor, avísanos, estaremos encantadas de ayudarte!
Un saludo,
ALEYOLÉ Support Team
“I love your jewellery. The quality is great, price is ideal! Just didn’t understand at first where is my order, but than everything went well. Thank you !”
Thank you for trusting us!
We are sorry to hear that you are not completely satisfied with the service, we try to keep improving day by day and all feedback helps us to grow.
Have a great day!
ALEYOLÉ Support Team
“I made my order, but the company send the package to another country… I was lucky and has family there, and get my order. Otherwise, my order got a delay at delivery”
Hello Doralis,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We apologize for the problem, it was an error with the data entered on our website, but we are glad that it could be solved.
If you need anything else, please write us again. We will be happy to help you!
Kind regards,
ALEYOLÉ Support Team
Hello Yulia,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We apologize for the delay in your delivery. We always try to do our best. We have seen that you have already contacted us and we have been able to solve this problem on time, having been able to manage it with the courier company and delivering your order at last!
We hope you enjoy your purchase!
If you need anything else, please write us again. We will be happy to help you!
Kind regards,
ALEYOLÉ Support Team
“Dans l’ensemble je suis très satisfaite de vos produits même très satisfaite!
Mais pour cette dernière commande effectuée,il y a eu une erreur sur un des produits:je souhaitais un collier et non un bracelet!
J’espère que je pourrais recevoir mon collier assez rapidement ou alors que je serais remboursé du collier
Merci d’avance
Coraline”
