Hello Valeria,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are sorry for the delay in response, we want you to understand that our agents are only operational from Monday to Friday, so we understand that managing pickups with the weekend in between can give a feeling of unpleasant delay.
We have checked and confirmed that your return pickup has been handled, we hope everything goes well and can be solved as soon as possible!
If you need anything else, please write us again. We will be happy to help you!
Kind regards,
ALEYOLÉ Support Team
“I like the brand a lot because they offer different style of jewelry from what you often see. However, with certain more general items I have a feeling the quality is cheaper. Also I did not get a response when sending over a question.”
Thank you for trusting us!
We are sorry to hear that you are not completely satisfied with the service, we try to keep improving day by day and all feedback helps us to grow.
Please contact us at help@aleyole.com and we will try to help you with your query as soon as possible.
Have a great day!
ALEYOLÉ Support Team
Thank you for trusting us! We are very happy that you had this experience with us.
We hope to see you again in our shop!
Best regards
ALEYOLÉ Support Team
“Aleyole jewellery is absolutely perfect. I have many items from them, they are durable, easy to wear and they shine forever. Will not order again sadly, as previous purchase never came and current one still missing after almost 20 days with no tracking. Must change their shipping and tracking operators..”
Hello Vassiliki,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are very sorry for the delay and the problems it may have caused you. We are aware of the problems that this type of incident can cause on the part of the courier company and we would like to apologize for this. For our part, we have done everything possible to expedite and keep you informed at all times, but we know that this is not always enough and how exasperating it can be that the expected waiting times are not met.
We have verified that your order was correctly delivered, we hope you can enjoy your new purchase! We hope that in the future you can continue to trust us, we will be delighted if you do.
If you need anything else, please write us again. We will be happy to help you!
Kind regards,
ALEYOLÉ Support Team
“I bought a bunch of stuff from Aleyole and I'm satisfied with my purchases. The quality is great, the price was great too (I bought in promotion, YAY) and the delivery went as expected.”
Andrea,
Thank you for your kind words about our brand and for taking the time to give us your opinion!
We hope to see you again soon
Have a great day!
ALEYOLÉ Support Team
“I only buy earrings from Aleyole because they are so pretty and they are the only ones I can close by myself. Love them! Very good quality on the earrings! Super fast shipping as well.”
“Unfortunately the piercing I bought is too short and I can’t close it because remain stucked inside my skin even in the lobo. How can people even close this piercing?? It’s a waste of money I honestly want my money back”
Hello Eva,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are very sorry to hear that the product does not fit you. We try to make jewelry that can be worn by all types of people, but we understand that every body is different and sometimes it can be difficult.
In case you want to make a return or an exchange for another item you can request it from the following link: https://aleyole.returnscenter.com/
If you need anything else, please write us again. We will be happy to help you!
Kind regards,
ALEYOLÉ Support Team
