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Sunshine Industrial t/a Aussie Soles Reviews

4.6 Rating 741 Reviews
89 %
of reviewers recommend Sunshine Industrial t/a Aussie Soles
4.6
Based on 741 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Sunshine Industrial t/a Aussie Soles Reviews
Loved the thongs I bought years ago! My recent purchase was a larger, even though the size stamp was the same as before. So I sent them back for exchange. The response and service was good, but I ended up paying 2 lots of postage to get a pair of thongs with a different shape than before, and was disappointed to see they are made in China now.
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Posted 2 years ago
Onto my second pair or Starfish supportive thongs after being very happy with the first pair - Most comfortable thongs i've ever owned. Unfortunately my second pair shrunk significantly after being left in the sun - Perhaps my fault for leaving them out there but also I would think thongs designed for Australia would perform a bit better in typical Aussie conditions...
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Posted 2 years ago
Hi Luke, Thank you so much for taking the time to give us a 4 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
One of the few slip-on shoes I can wear without a back strap - love Aussie Soles
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Posted 2 years ago
Hi Felicity, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Bought two pairs of the same size, one pair was smaller. Otherwise, very comfy.
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Posted 2 years ago
Hi Marion, Thank you so much for taking the time to give us a 4 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Thank you for your service nd products. Should be more of Australian companies that care about customers and their business. Well done. Thank you and glad you are still around after those 2 years you are around after the so called Government put you through hell Cheers
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Posted 2 years ago
Hi Susanne, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Several years ago, I stumbled across and bought my first pair of Aussie Soles while traveling in the South West of WA. Since then, I have never been without a pair. They've been through Europe, Asia, South America and never let me down. I'm now 66 and will be wearing them for many years to come. Baz.
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Posted 2 years ago
Hi Barry, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! If you don't mind, can you please share to us your photos with our products? We'd love to see it. 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Absolutely fantastic shoes! After a day in my profession standing up I cannot express highly enough the comfort and support of Aussie soles! I have feet that require orthotic support and having had a pair that had lasted for over seven years has given me the best comfort!!😃💐
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Posted 2 years ago
Hi Helen, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Like the product but still getting used to wearing thongs again. But still very comfortable.
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Posted 2 years ago
Dear customer, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
My husband has serious issues with his feet and was so happy when his thongs arrived. He said that they are so comfy
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Posted 2 years ago
Hi Sue, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Love my Aussie soles! Prompt delivery too. Only thing I’d say is that the sizing has changed over the years and where I used to have to go up a size I now found I could’ve done without this :)
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Posted 2 years ago
Hi Charlot, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
I ordered 2 pairs of aussiannas, to replace my old pair and was extremely disappointed to find that youve changed the style, the old ones were almost identical to haviannas ,the fit is not good (unless my toes were twice as long as normal.) As the front anchor point is too far from the front, so the thongs fit perfect at the back but too long in front of the toes and I cant push my foot any further forward. And to top it off they are not as comfortable as the old style. So I wont be coming back for more.
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Posted 2 years ago
Comfy as
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Posted 2 years ago
Hi Noel, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Really like Aussie Soles & even though there was a significant delay (completely out of their control) on my last order they responded to my queries promptly.
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Posted 2 years ago
Hi June, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Good comfy thong
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Posted 2 years ago
Hi Josh, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
We love your shoes, but this time around the size 10 seemed to be a little smaller than the last size 10 we ordered, so they don’t fit my husband. Have you changed your sizing? Otherwise we love the shoes.
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Posted 2 years ago
Hi Kat, Thank you for taking time to give us a review. We don't change sizing. For sizing accuracy with our products, the best way to know what fits best is to measure foot from toe to heel and compare it to our size chart that goes by MM (millimeter) in length, kindly see here: https://aussiesoles.com.au/pages/size-chart Kindly email us at enquiries@aussiesoles.com if you have any concern. Thank you 😊
Posted 2 years ago
I had to return two pairs of shoes as the sizing has changed since my last purchase. From the email on the matter, I thought the postage for the exchange would be covered - it wasn't. Communication was not at all clear which marred the experience. I am yet to receive the exchanged items so cannot comment on comfort etc. Just make sure you are selecting the right size as things may have changed.
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Posted 2 years ago
Dear customer, Thank you for taking time to give a review. Please be advise that we only send return label if the item is evidently at our fault or sent by mistake. Thank you for understanding.
Posted 2 years ago
Not only are the Starfish things fantastic- so is Aussie Sole’s service. I recently bought two pairs which were swiftly sent but one pair was too big. Aussie Soles agreed to exchanging it for a smaller size and speedily sent them back to me. Staff were pleasant and helpful- well done!
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Posted 2 years ago
Hi Elizabeth, Thank you so much for taking the time to give us a 5 star rate. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Your thongs have gotten tighter across the top of the foot. Not quite as comfortable. How did you go with your car after it was stolen? Did you keep it? Thanks for your kind help, Sam
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Posted 2 years ago
Fantastic product. Highly recommended
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Posted 2 years ago
Hi Mary, Thank you so much for taking the time to give us a wonderful review and a 5 star rate. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Love my Starfish, which I’ve been using over the past 10 years. Extremely comfortable and long wearing - you only need to get back to having red ones for me to be perfectly satisfied.
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Posted 2 years ago
Hi Sue, Thank you so much for taking the time to give us a wonderful review and a 5 star rate. Our team will be happy to hear that their hard work has paid off! 😍 We will pass this to our higher management for consideration. 😉 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂
Posted 2 years ago
Sunshine Industrial t/a Aussie Soles is rated 4.6 based on 741 reviews