Ben Simpson Furniture Ltd Reviews

4.9 Rating 1,521 Reviews
98 %
of reviewers recommend Ben Simpson Furniture Ltd
4.9
Based on 1,521 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ben Simpson Furniture Ltd Reviews

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Easy to fix, complete with wood drill bit. Shelving is just as good as in photos, would definately recommend ghis prodhct
Ben Simpson Furniture Ltd 5 star review on 24th June 2023
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Posted 10 months ago
So pleased with this shelf, it's a really lovely piece of wood and fits perfectly. It was easy to choose and order online, and there was really good communication from ordering through to delivery. It arrived really well packaged, with very clear fitting instructions. Very good quality product, which has clearly been made with care. I would definitely order again.
Ben Simpson Furniture Ltd 5 star review on 18th June 2023
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Posted 11 months ago
We ordered a bench and table and we are thrilled with the quality and service. We have had lots of compliments and have passed on your details so hopefully more orders will be on the way! Thank you so much. Sue Pierce-Smith
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Posted 11 months ago
Great shelf, easy to fit, good communication, really well packaged..... what's not to like?
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Posted 11 months ago
Fantastic quality item with all the fitting extras required. A bit quicker delivery would be appreciated, however cannot fault the craftsmanship and care Ben Simpson company has taken to package and ship the item. Would be happy to place an order again! Thank you!
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Posted 11 months ago
Had a little issue with one piece and they exchanged it within a couple of days! Very good customer service and lovely furniture quality!
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Posted 11 months ago
Excellent service and product.
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Posted 11 months ago
Excellent product . We’ve had several sets of shelves and have been very pleased with both the look and fitting etc .
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Posted 11 months ago
I ordered a wooden shelf, it came with the brackets and all fixings although we did need different raw plugs. V pleased looks great 😊
Ben Simpson Furniture Ltd 5 star review on 3rd June 2023
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Posted 11 months ago
We are please with the table. The wood feels amazing and is exactly what we were looking for. Delivery was fast and when I needed to change something, the team responded promptly and helped fully.
Ben Simpson Furniture Ltd 5 star review on 3rd June 2023
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Posted 11 months ago
I couldn't be more impressed both with the quality of product and quality of service from Ben Simpson Furniture. I would highly recommend them and will definitely use them again myself
Ben Simpson Furniture Ltd 5 star review on 3rd June 2023 Ben Simpson Furniture Ltd 5 star review on 3rd June 2023
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Posted 11 months ago
Our new table is all assembled and looks great. It’s very sturdy and a perfect size. We had the grey finish which looks lovely.
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Posted 11 months ago
I am thrilled with my rustic kitchen table from Ben Simpson Furniture. At 80cm wide and 140cm long it easily seats six people, is very solid and looks amazing in my kitchen. There was a small problem with a bent trapezium leg but I phoned the company at 3.30pm and a replacement was on my doorstep at 10.30am the very next day, you can’t beat that for service, well done Ben Simpson. I thoroughly recommend the product and company.
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Posted 11 months ago
Our shelves are simply divine! We have just had our entire kitchen done and I can honestly say, the shelves are one of my favourite things! They give it so much character and they are of exceptional quality! Thank you!
Ben Simpson Furniture Ltd 5 star review on 18th May 2023
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Posted 1 year ago
I had to stop myself from leaving a 5 star review before I even got my shelves. The customer service was so helpful. They could have put extra cost on me when I ordered wrong size, but no, it was all sorted. Now that I have my shelves, they are beautiful. Got shabby chic floating shelves. Beautiful. In fact, going to order another two today.
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Posted 1 year ago
The shelves we ordered are great, they look fabulous and go so well with the reclaimed antique oak furniture look we are going for. They are very well made and they even came with all the screws and rawl plugs needed to put them up. We wouldn’t hesitate to buys more in the future.
Ben Simpson Furniture Ltd 5 star review on 7th May 2023
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Posted 1 year ago
Fantastic customer service. Extremely helpful and great products. Would definitely use again.
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Posted 1 year ago
Very pleased with my shelves they look so good arrived very well packaged would definitely buy more
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Posted 1 year ago
Absolutely thrilled with our new shelf
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Posted 1 year ago
Delighted with the floating shelves, surprised how robust they were and a lovely addition to my kitchen. Dark oak colour was perfect! Many thanks!
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Posted 1 year ago
Ben Simpson Furniture Ltd is rated 4.9 based on 1,521 reviews