Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,517 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,517 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

Write Your review

Tell us how Ben Simpson Furniture Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ben Simpson Furniture Ltd 5 star review on 3rd May 2024

980

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two of the thicker shelves previously and liked them enough to buy some of the thinner ones. They’re well made and I love the fittings - suited to our home as my husband is a plumber! They arrived securely, but not wastefully, packaged. I would definitely recommend them.”

Ben Simpson Furniture Ltd 5 star review on 30th January 2023

Helpful Report

Posted 1 year ago

“The floating shelves are simply beautiful. Exactly as described and very reasonable too. Very solid fixtures and fittings. We will be ordering more!”

Ben Simpson Furniture Ltd 5 star review on 3rd January 2023

Helpful Report

Posted 1 year ago

“Love my shelves - they are excellent quality rustic wood plank shelves however, I would have preferred them without the slashes on the side of the planks (see pics) and don't think the pictures on the website show the shelves with these markings. Other than that I really like them and the colour is lovely - I got the dark oak shelves.”

Ben Simpson Furniture Ltd 5 star review on 30th December 2022

Helpful Report

Posted 1 year ago

“We have used Ben Simpson before for shelves so we knew we were expecting more quality furniture when we ordered this table. Stunning, solid, rustic, chunky and beautiful. Easy to assemble. Absolutely love it.”

Ben Simpson Furniture Ltd 5 star review on 4th November 2022

Helpful Report

Posted 1 year ago

“We ordered a mantle and floating shelves. Both were of very good quality and look amazing in place. Highly recommend”

Helpful Report

Posted 9 months ago

“Couldn’t be happier with my shelves, exactly the colour I wanted. Didn’t receive an email to say they had been dispatched, just arrived. Luckily I was home. But cannot fault the product excellent value for money. Will definitely be using this business again and telling all my friends”

Helpful Report

Posted 1 year ago

“Excellent floating shelves , quick delivery and very easy to fit! Will recommend and order again. Love the results of my medium brown contemporary shelves. Thank you Ben Simpson”

Ben Simpson Furniture Ltd 5 star review on 13th October 2022

Helpful Report

Posted 1 year ago

“Second time, of trying to write review, the truth hurts, and no refund”

Helpful Report

Posted 2 years ago

Hi Scott, I have just double checked and your order was cancelled and fully refunded as requested. Kind regards Ben.

Posted 1 year ago

“Having purchased a shelf previously from Ben Simpson, which I was very happy with, decided to get another one, the second one had a split all the way through it, I contacted Ben Simpson, and sent pictures of the split ,they said it was a natural part of the wood, which I’m sure it is , but i would of thought it would of been checked before sending it out to a customer, they did say I could return it for a replacement, but I felt the cost of returning such a heavy item at my expense would be to much, so I have kept it. I was disappointed this time , as the previous shelf was beautiful.”

Helpful Report

Posted 3 years ago

“I think the furniture would benefit from being pre-drilled.”

Helpful Report

Posted 3 years ago

“Great quality stylish shelving competitively priced, highly recommend. So pleased wanted to purchase the chunky coat rack in the enclosed instruction booklet however, disappointed as informed it's discontinued.”

Helpful Report

Posted 3 years ago

“Great quality and love the finished look. Wood was exactly what I was looking for and the brackets really finish the shelves off. Very quick delivery too. I loved it so much I bought another shelve for the kitchen and recommended to my parents who have now bought a number of shelves. I will continue to recommend - thank you.”

Helpful Report

Posted 3 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,517 reviews