Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,696 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 15th January 2026

1208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“product exactly as advertised; prompt delivery and excellent after sales service”

Helpful Report

Posted 5 years ago

“The quality of the shelves and the speed of delivery is excellent. We now have 4 shelves and a hairpin desk and would only buy new shelves from you in the future.”

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Posted 5 years ago

“Found this company on social media!! The quality is absolutely fabulous! Very fast delivery! And the customer service is Brilliant , made a bit of a mess on my online order! So phoned the number and got an answer straight away, typical me then made a mess with the order and a really lovely lady phoned me back straight away and Sorted it out!! 100% top customer service! Yes it’s a bit pricy, but to be honest you get what you pay for xxx”

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Posted 5 years ago

“I have bought 3 products now all of which are excellent value and quality, I’d definitely recommend 😊”

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Posted 5 years ago

“This is our second order (first were shelves which are fantastic). I went for the Walnut stain for a desk. It looks really nice, with a deep colour and lots of variation between light and dark grain. The hairpin legs really give it a modern vibe but still keeping a simple, rustic look. Nice that they come with feet to avoid damage to your floor. Packaging was excellent and it arrived in just a few days after ordering. As with the shelves, really simple assembly which took no time at all. Overall I'm really happy and will definitely order more furniture in future, and well worth the very reasonable price for a handmade item :)”

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Posted 5 years ago

“Could not of asked for better fast service exceeded expectations will be ordering more items”

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Posted 5 years ago

“Good quality product, received promptly. More detailed fitting instructions would have been helpful (exactly how deep to drill holes etc)”

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Posted 5 years ago

“Excellent quality, will buy from Ben Simpson Furniture again.”

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Posted 5 years ago

“Absolute quality, I have bought a number of shelves and a mantle all are amazing.”

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Posted 5 years ago

“Highly recommend. Absolutely love our new shelf, so much so we ordered another shelf and a desk straight away!”

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Posted 5 years ago

“Beautiful shabby chic shelves for my new kitchen arrived quickly, well packaged and look fantastic thank you so much Ben and your team.”

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Posted 5 years ago

“Excellent quick service good product. Thank you so much Ben pleasure trading with you.”

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Posted 5 years ago

“Fantastic”

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Posted 5 years ago

“Easy website to figure out what was what (I loonies at about 5 options) Competitive pricing Delivery was much faster than I anticipated The shelves are now up with book and stuff on them”

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Posted 5 years ago

“Yes indeed I am the shelves look amazing. I bought them for my son's new kitchen to give it some character.”

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Posted 5 years ago

“Lovely chunky furniture . Good fittings etc . Gradually filling my 18th century cottage with Ben Simpson and it looks lovely . Quick delivery , very well packaged so no chance of damage. Will definitely be buying again and again .”

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Posted 5 years ago

“Amazing quality. Great service from order to delivery. Beautifully made.”

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Posted 5 years ago

“So pleased with my purchase exactly what I wanted if anything I would have gone a little darker but that was my fault a bit difficult to get a true colour when ordering”

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Posted 5 years ago

“Adore my new shelves. Excellent quality. Quick delivery. Brilliant customer service. Highly recommend.”

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Posted 5 years ago

“We have now made two purchases from Ben Simpson Furniture and we have been delighted with the experience both times. The ease of ordering, the efficient customer service and the excellent quality of the product makes the experience brilliant. We will definitely recommend this company and look forward to placing orders in the future.”

Helpful Report

Posted 5 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,696 reviews