Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 6th May 2025

1160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted”

Helpful Report

Posted 3 years ago

“Excellent quality amd very quick delivery. Outstanding customer service!!”

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Posted 3 years ago

“We love our beautiful shelves and even before we painted and redressed the room, they made such a great impact in the all magnolia room. We've a large floating shelf too, for the yet to be decorated living room. Faced with the reality of the weight of the floating shelf and our wall type, we may well be buying some brackets to put it up with instead! Pleased with how swiftly our order arrived and how well packaged it was. Thank you.”

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Posted 3 years ago

“Hairpin furniture fits perfectly my shelves”

Ben Simpson Furniture Ltd 5 star review on 26th December 2021

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Posted 3 years ago

“Easy website quick delivery pleased with shelves will use again.”

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Posted 3 years ago

“Amazing shelves, excellent quality, the colour is perfect and they look brilliant. Very impressed with how customer- focused this company is, as I ordered the shelves Monday 20th Dec and they arrived Wednesday 22nd Dec as I asked if they could arrive before Christmas! Thank you very much :)”

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Posted 3 years ago

“Great quality, easy to follow instructions and arrived quickly!”

Ben Simpson Furniture Ltd 5 star review on 22nd December 2021

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Posted 3 years ago

“Extremely happy with the shelves. The company had made very easy to order & see what you needed, speedy delivery and a top top quality product. Cant fault them...worth the money...”

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Posted 3 years ago

“Wel done, royal mail need to up their game”

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Posted 3 years ago

“I had left it late to order the shelves so after placing the order, emailed in and they phoned me back to say they would put the shelves into the workshop the next day and dispatch that same day too. Wonderful service and I absolutely love the shelves!”

Ben Simpson Furniture Ltd 5 star review on 18th December 2021

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Posted 3 years ago

“Great customer service. Got in touch to replace bent brackets and they were delivered days later with no hassle.”

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Posted 3 years ago

“Excellent delivery time. So pleased with our Rustic Pine floating shelf. Well worth the money. Will definitely recommend to friends.”

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Posted 3 years ago

“Great service and fantastic shelves. Easy to install. Would definitely use again 💫”

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Posted 3 years ago

“Fantastic service good quality,definitely order again. Would recommended”

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Posted 3 years ago

“My 2 shelves arrived carefully packed. Once opened everything was there to make the installation easy and perfect. Wood was lovely and just what I wanted.”

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Posted 3 years ago

“love the shelves, received wrapped and well protected, was able to fit early with the instructions as well as fantastic quality. will definitely be buying more in the future.”

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Posted 3 years ago

“Website easy to navigate Shelves arrived quickly Have put them up today and they look fabulous”

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Posted 3 years ago

“Very good service furniture was better than expected customer service very polite and helpful will definitely buy again from ben simpson”

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Posted 3 years ago

“Ordered two of the 15cm depth rustic metal bracket shelves for the kitchen. Arrived quickly but I noticed I hadn’t been sent the fixings. I emailed quite late that evening once I had checked the items. Next morning, phone call apologising and email confirmation that the fixings were being sent next day delivery which meant I could put the shelves up on the weekend I wanted. Although initially I was missing the fixings this was rectified very quickly and caused me no real issues. Shelves look lovely! Will be ordering again in the near future!”

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Posted 3 years ago

“Excellent service prompt delivery. Quality mantel. Easy to install.”

Ben Simpson Furniture Ltd 5 star review on 10th December 2021

Helpful Report

Posted 3 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews