Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Our driver was prompt and extremely courteous. He communicated vert well with us via messages to ensure we knew exactly where and when to meet him at the airport. The car was roomy, comfortable and very clean. We had a very safe and pleasant ride to our hotel.”

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Posted 3 months ago

Dear Joel, Thank you for sharing your wonderful feedback. We’re thrilled our chauffeur's punctuality, courtesy and clear communication helped make your airport transfer smooth and comfortable. We’ll be sure to pass along your kind words to the team. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Excellent service!”

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Posted 3 months ago

Dear Sherri, Thank you for your kind words. We’re thrilled you had an excellent experience and appreciate you taking the time to share. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“On time, professional and friendly. Vehicle was clean and stocked with water, tissues, etc.”

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Posted 3 months ago

Dear Valued Guest, Thank you for the great feedback. We’re thrilled to hear our team was on time, professional and friendly and that the vehicle met your expectations with cleanliness and thoughtful amenities. We look forward to delivering another excellent experience on your next ride. Kind regards, Jacob

Posted 3 months ago

“Very good service”

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Posted 3 months ago

Dear Indrani, Thank you for your kind feedback. We’re glad you had a very good service and that your experience met your expectations. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Easy to arrange - communication was excellent pre and on day of arrival. Driver was there ahead of time. Very lovely and well presented Mercedes car. Helpful and polite driver. Very smooth 2.5 hour drive home. No issues, not especially cheap but worth it, would recommend.”

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Posted 3 months ago

Dear Nicholas, Thank you for taking the time to share your feedback. We’re delighted to hear that everything went smoothly, from pre arrival communication to the efficiency of the chauffeur and vehicle. We agree a comfortable, well presented ride adds to the experience and we’re glad you found it worth it. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Great communication, quick response - easy to navigate website. Will definitely use again, thank you.”

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Posted 3 months ago

Dear Rebekah, Thank you for the wonderful feedback. We’re delighted to hear you found our communication clear, responses quick and the website easy to navigate. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Great service, lovely driver”

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Posted 3 months ago

Dear Kate, Thank you for the wonderful feedback. We’re thrilled you had great service and a lovely chauffeu. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Polite drivers. Always punctual”

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Posted 3 months ago

Dear Anton, Thank you for the feedback. We’re delighted to hear our chauffeurs were polite and punctual. We appreciate you choosing Blacklane and look forward to welcoming you again on your next ride. Kind regards, Jacob

Posted 3 months ago

“very professional driver and the ride was luxurious”

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Posted 3 months ago

Dear Deepak, Thank you for the kind words. We’re glad you found the chauffeur very professional and the ride luxurious. We look forward to delivering the same experience on your future bookings. Kind regards, Jacob

Posted 3 months ago

“Excellent service, the drivers were on time, professional but friendly. The vehicles were clean and well maintained.”

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Posted 3 months ago

Dear Robert, Thank you for the feedback. We’re delighted to hear our chauffeurs were on time and friendly and that you found the vehicles clean and well maintained. We look forward to delivering the same level of service on your future rides. Kind regards, Jacob

Posted 3 months ago

“Excellent service, smooth drives.”

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Posted 3 months ago

Dear Valued Guest, Thank you for your 5 star rating. Smooth drives are so important in delivering a comfortable, luxurious experience. Thanks for letting us know we are hitting the mark. We look forward to providing more excellent service on your future rides. Kind regards, Chloe

Posted 3 months ago

“First ride with Blacklane was great, highly recommend!”

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Posted 3 months ago

Dear Luke, Thank you for your recommendation! It's so great to know you enjoyed your first ride with us and that you’d highly recommend our service. We are excited to deliver another memorable ride on your 2nd booking! Kind regards, Chloe

Posted 3 months ago

“I had a great first expereince with Blacklane. My driver arrived on time and he was very helpful and professional. Thank you.”

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Posted 3 months ago

Dear Daniela, Thank you for your wonderful feedback. We're so pleased your first experience with Blacklane was on time, professional, and helpful. We start as we mean to go on! See you for another seamless journey soon. Kind regards, Chloe

Posted 3 months ago

“Our transition from port to airport was very smooth. Our driver arrived early, guided us to the pickup area and delivered us to the airport with no glitches. Would definitely recommend and use Blacklane again.”

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Posted 3 months ago

Dear Flora, Thank you for your wonderful feedback. We’re thrilled to hear yourjourney from the port was smooth and that our chauffeur transported you to the airport seamlessly. We appreciate your recommendation and look forward to having you aboard on another ride! Kind regards, Chloe

Posted 3 months ago

“Great service on time and very pleasant driver experience”

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Posted 3 months ago

Dear Manny, Thank you for the great feedback. It's fantastic to know your Blacklane ride was on time and you were greeted by a kind chauffeur. We appreciate your positive comments and hope to have you riding with us again. Kind regards, Chloe

Posted 3 months ago

“Great service! Good communication!”

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Posted 3 months ago

Dear Ole, Thank you for the wonderful feedback. We're delighted to hear you enjoyed your Blacklane booking and our communication impressed you. Your comments mean a lot to us as we always want to deliver only the best for our guests. Hope to see you on board soon! Kind regards, Chloe

Posted 3 months ago

“Fantastic drivers and great service!”

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Posted 3 months ago

Dear Susan, Thank you for the wonderful feedback. It's lovely to know you appreciated our luxurious service thanks to our excellent, professional chauffeur. Your support is appreciated and we look forward to your next ride! Kind regards, Chloe

Posted 3 months ago

“Timely, courteous drivers and clean and spacious vehicles”

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Posted 3 months ago

Dear Gogem, Thank you for the 5 star rating! We’re delighted to hear that you found our chauffeurs timely and courteous and that our vehicles ensured you travelled in comfort. We appreciate you choosing Blacklane and look forward to serving you again soon. Kind regards, Chloe

Posted 3 months ago

“It went very smooth, our driver was excellent.”

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Posted 3 months ago

Dear Susan, Thank you for your positive review! We're glad to have delivered another seamless ride - thanks for letting us know we gave you peace of mind during your booking. We very much hope to see you again. Kind regards, Chloe

Posted 3 months ago

“Very Good Service”

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Posted 3 months ago

Dear Paul, Thank you for the fantastic review! We’re delighted to have delivered you with such good service. We’ll strive to keep up the high standards and look forward to seeing you again on another Blacklane ride! Kind regards, Chloe

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews