Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,630 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Booking service works well as well as the App”

Helpful Report

Posted 5 months ago

Dear Valued Guest, Thank you for your positive rating! We’re glad the booking process and our app are working smoothly for you. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Always on time last trip I miss the water bottles . Always nice and polite drivers”

Helpful Report

Posted 5 months ago

Dear Miguel, Thank you for sharing your experience and for choosing Blacklane. We’re glad to hear your last trip was on time and that the chauffeurs were polite. We’re sorry the water bottles were missing on your recent ride. We’ll pass this feedback to our local team to ensure we improve this aspect going forward. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“As always, on time, polite efficient driver.”

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Posted 5 months ago

Dear Angela, Thank you for your wonderful feedback and for choosing Blacklane. We’re delighted to hear your chauffeur was on time and efficient. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excellent service and friendly and professional drivers”

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Posted 5 months ago

Dear Reviewer, Thank you for sharing your kind words. We’re thrilled to hear that you found the service excellent and the chauffeurs were friendly and professional. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excelente, easy to find and very helpful.”

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Posted 5 months ago

Dear Carola, Thank you for your positive feedback. We are delighted to hear that you were satisfied with the service provided. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Easy to book, you get great follow ups through email and text and the driver is professional and very friendly. If cost is no object, get Blacklane.”

Helpful Report

Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful experience with Blacklane. We’re delighted to hear you found the booking easy, appreciated the timely follow ups and had a friendly driver. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Prompt, friendly and efficient. Beautiful car too.”

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Posted 5 months ago

Dear Sue, Thank you for sharing your wonderful experience with Blacklane. We’re delighted to hear you found the service prompt and efficient. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Drivers are polite and well-groomed but I find that their driving skills could be better. My first driver seemed to brake hard and late and my second drove faster than I felt comfortable with and seemed to have a habit of tailgating.”

Helpful Report

Posted 5 months ago

Dear Ann, Thank you for sharing your feedback. We’re glad to hear the chauffeurs were polite. We’re sorry the driving style didn’t meet your expectations on this occasion. We take safety seriously and will pass your comments to our operations team for review. We hope to welcome you back for a smoother experience on your next ride. Kind regards, Jacob

Posted 4 months ago

“All aspects went great!”

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Posted 5 months ago

Dear Tremper, Thank you for taking the time to share your experience with Blacklane. We’re delighted to hear that all aspects went great. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Polite, on time and very helpful drivers. Clean well looked after cars. great website and app.”

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Posted 5 months ago

Dear Rajiv, Thank you for sharing your experience and for choosing Blacklane. We’re delighted to hear that you found our chauffeurs polite and that you were pleased with the vehicles. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Everything went smoothly. Tony our driver was terrific. Will use your company in the future.”

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Posted 5 months ago

Dear Sharon, Thank you for sharing your wonderful feedback. We’re thrilled to hear that everything went smoothly and that Tony provided a terrific experience. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Very pleased. We had 2:15ampu for early flight. Our driver was on time and professional and very helpful. Saw his status on the app. At destination airport he went way beyond and helped get us situated. Can’t recommend more highly!”

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Posted 5 months ago

Dear Mark, Thank you for sharing your wonderful experience with Blacklane. We’re thrilled to hear your chauffeur was on time and went above and beyond to assist you at the airport. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excellent service and friendly staff.”

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Posted 5 months ago

Dear Nethmini, Thank you for your kind words and for choosing Blacklane. We’re thrilled you had excellent service and friendly staff. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excellent service, driver very personable”

Helpful Report

Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed our service and that your chauffeur was personable. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Mr Muhammad Haizat Hakymi Bin Basheer Ahmad is very professional and helpful. I appreciate that he is helpful and is highly recommended as executive driver.”

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Posted 5 months ago

Dear Mylene, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that your chauffeur was professional and left you with a highly positive impression. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excelente servicio, Embrah nuestro conductor muy amable y servicial. Muy buena experiencia”

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Posted 5 months ago

Dear Raul, Thank you for your great feedback. We are delighted to hear that your chauffeur was helpful and that you had a fantastic experience. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excellent”

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Posted 5 months ago

Dear Elaine, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that your experience with Blacklane met your expectations and that you were satisfied overall. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Awesome driver”

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Posted 5 months ago

Dear Melissa, Thank you for sharing your feedback and for choosing Blacklane. We’re thrilled to hear you had an awesome chauffeur and a great experience overall. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Very profesional”

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Posted 5 months ago

Dear Sofia, Thank you for your kind words and for choosing Blacklane. We’re delighted to hear you found our service very professional. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“My driver was on time, flexible, and efficient.”

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Posted 5 months ago

Dear William, Thank you for sharing your experience and for choosing Blacklane. We’re glad to hear your chauffeur was flexible and efficient. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,630 reviews