Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,630 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“Good service.”

Helpful Report

Posted 5 months ago

Dear Valued Guest, Thank you for choosing Blacklane and your feedback. We’re glad to hear you had a good service. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Our group was very happy with the service. Blacklane kept in touch and our driver was very helpful with our luggage.”

Helpful Report

Posted 5 months ago

Dear Nancy, We’re thrilled to hear your group was happy with the service and that our chauffeur was helpful with your luggage. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Good and prompt service.”

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Posted 5 months ago

Dear Charles, Thank you for sharing your positive feedback. We’re pleased to hear you found our service prompt and satisfactory. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excellent service very nice easy to speak”

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Posted 5 months ago

Dear Sandra, Thank you for sharing your kind words. We’re thrilled to hear you found our service excellent and easy to speak with. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Smooth quiet and relaxing ride to my destination.”

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Posted 5 months ago

Dear Larry, Thank you for sharing your positive experience with Blacklane. We’re delighted to hear that your ride was smooth and relaxing. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Good ride. Great driver.”

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Posted 5 months ago

Dear Douglas, Thank you for sharing your experience and for choosing Blacklane. We’re glad to hear you had a good ride and a great chauffeur. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“Our driver was well dressed and had a clean newer vehicle. He took care of all of the luggage and helped my wife into the car because she is visually impaired. He drove efficiently and safely through the busy rush-hour traffic and got us to our accommodation quickly. He insisted on being the one who removed all of the luggage from the vehicle and putting it into the lobby of the apartment. Wonderful service and we definitely use this again.”

Helpful Report

Posted 5 months ago

Dear Samantha, Thank you for sharing your wonderful experience with Blacklane. We’re delighted to hear that your chauffeur was courteous, the vehicle was clean and that he went above and beyond by assisting your wife and handling the luggage. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“On behalf of my executive, I’d like to thank Blacklane for making our travel experience exceptional. Everything was handled with such care and professionalism from the simple booking process to the constant updates that kept both my executive and me informed. Their customer service team,both over the phone and via email were professional, responsive, and kept us informed every step of the way. As the assistant coordinating the trip, I truly appreciated how proactive they were in sharing updates, which made planning stress-free. The chauffeur was professional, punctual, and provided a smooth, comfortable journey. We truly appreciate the efficiency and attention to detail. Blacklane sets the standard for premium car service, and we highly recommend them.”

Helpful Report

Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful experience and for recognizing the care and proactive updates provided by our team. We’re delighted to hear that the executive journey was smooth from booking to arrival and that the chauffeur’s service met your high standards. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“Excellent door to airport service. Added assistance for my husband travelling with a walker.”

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Posted 5 months ago

Dear Janice, Thank you for sharing your experience and for choosing Blacklane. We’re delighted to hear the door to airport service met your needs and that the added assistance for your husband was helpful. We’ll share your kind words with the team to ensure this level of care continues. If there’s anything more we can do to assist in the future, please let us know. Kind regards, Jacob

Posted 4 months ago

“Great driver. On time. Clean van and knowledgeable”

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Posted 5 months ago

Dear Diane, Thank you for sharing your experience with Blacklane. We’re thrilled that your chauffeur was on time and that he was very knowledgeable. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“Excellent service”

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Posted 5 months ago

Dear Scott, Thank you for the feedback and for choosing Blacklane. We’re delighted to hear you had an excellent service. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“Excellent service. Our driver was extremely professional and friendly.”

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Posted 5 months ago

Dear Becky, Thank you for sharing your wonderful feedback. We’re thrilled to hear our chauffeur was professional and friendly and that you had an excellent experience with Blacklane. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“Excellent service”

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Posted 5 months ago

Dear Shazia, Thank you for your wonderful feedback. We’re delighted to hear you had an excellent experience with Blacklane. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 4 months ago

“Was excellent for our transfer to the airport!”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re thrilled to hear your airport transfer went excellently. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

“Services are of international standard. Staff is very courteous .”

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Posted 5 months ago

Dear Ajay, Thank you for sharing your experience. We’re pleased to hear that you found our services to be of an international standard and that our staff were courteous. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

“Very professioal and lovely driver. Bright and cheery. He looked very professional and the car was beautiful , drove us very nicely. It was a pleasure, thank you so much.”

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Posted 5 months ago

Dear Susan, Thank you for taking the time to share your kind words. We’re thrilled to hear that our chauffeur's professionalism as well as the vehicle, contributed to a delightful experience. We truly appreciate your support and look forward to welcoming you again. Kind regards, Jacob

Posted 4 months ago

“Appreciated the timeliness of the drivers.”

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Posted 5 months ago

Dear Alice, Thank you for sharing your experience and for choosing Blacklane. We’re glad to hear that you appreciated the timeliness of our chauffeurs. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

“Silver Seas made an error in the point at which I was to meet their representative. My driver stayed with me until we could find the rep. Excellent service.”

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Posted 5 months ago

Dear Sylvia, Thank you for your review and for choosing Blacklane. We’re glad to hear that once you connected with your chauffeur, everything went smoothly. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

“Driver was very punctual and professional. Very clean vesicle and a great way to start a vacation!”

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Posted 5 months ago

Dear Ona, Thank you for sharing your experience and for choosing Blacklane. We’re thrilled to hear the chauffeur was punctual and that the vehicle contributed to a great start to your vacation. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

“The driver was very conciencious and patient with us in the Gothic Quarter and with all the traffic. Nothing but great praise for him and Blacklane!”

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Posted 5 months ago

Dear Gail, Thank you for sharing your wonderful feedback. We’re thrilled to hear the chauffeur was conscientious and patient with you in the Gothic Quarter despite the traffic. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,630 reviews