Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,633 Reviews

100 %

of reviewers recommend Blacklane GmbH

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“I used Blacklane for the first time and my driver provided top tier service. My plane arrived early and my driver beat me to baggage claim and was ready for me when I arrived. I will definitiely use this service again.”

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Posted 6 months ago

Dear Ramon, Thank you for your kind words! We’re thrilled to hear that your first Blacklane experience met your expectations and that our chauffeur was punctual and ready for you at baggage claim. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Excellent service!”

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Posted 6 months ago

Dear Michelle, Thank you for your kind words! We’re so pleased to hear that you had an excellent service and that everything met your expectations. We truly appreciate your feedback and look forward to welcoming you again on your future travels. Warm regards, Jacob

Posted 5 months ago

“Excellent service so far”

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Posted 6 months ago

Dear Mark, Thank you for sharing your positive feedback. We’re thrilled to hear the service has met your expectations and we look forward to assisting you again on your future travels. Best regards, Jacob

Posted 5 months ago

“Good service came in time”

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Posted 6 months ago

Dear Wai, Thank you for sharing your experience. We’re glad to hear that our service arrived on time and met your expectations. We appreciate your feedback and look forward to assisting you again on your future travels. Best regards, Jacob

Posted 5 months ago

“Great service, lovely driver.”

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Posted 6 months ago

Dear Emily, Thank you for your kind words! We’re thrilled to hear you enjoyed the service and that the chauffeur met your expectations. We appreciate your feedback and look forward to welcoming you again on your future travels. Warm regards, Jacob

Posted 5 months ago

“I have used Blacklane ona number of occasions and been very satiwsfied. Keep up the good work.”

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Posted 6 months ago

Dear Patrick, Thank you for your kind words. We’re delighted to hear that you’ve been satisfied with Blacklane on multiple occasions. We’ll strive to keep up the good work. Kind regards, Jacob

Posted 5 months ago

“Service was great, driver on-time!”

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Posted 6 months ago

Dear Maria, Thank you for your kind words! We’re thrilled to hear the service was great and the chauffeur arrived on time. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“It was my first experience and me and wife loves it. The only issue that I had was with the systems who was seems to not getting my up time correctly due to the time zone where I made the booking (Istanbul) and where I land (London)”

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Posted 6 months ago

Dear Martin, Thank you for sharing your lovely feedback. We’re thrilled that you and your wife enjoyed the experience. We’re sorry about the time zone confusion affecting the uptime display. Please note that the booking time you select will always be in the time zone you are based in, if you are travelling to a country with a different time zone you will need to select the specific pick up time accordingly to that time zone. We look forward to welcoming you again on your future travels. Best regards, Jacob

Posted 5 months ago

“Absolutely excellent. Car was there, easy to find and very friendly and professional driver”

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Posted 6 months ago

Dear Bernice, Thank you for your kind words! We’re delighted to hear that the car was easy to find and that you had a friendly and professional chauffeur. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“On time and drove carefully”

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Posted 6 months ago

Dear Gabriel, Thank you for your kind feedback. We’re delighted to hear that you found us on time and our driving careful. We’ll share your praise with the team and look forward to welcoming you again on your future travels. Warm regards, Jacob

Posted 5 months ago

“Blacklane is fantastic! From the ease of using the App to the prompt and courteous service of their chauffeur, it was a great exerience.”

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Posted 6 months ago

Dear Rj, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the app experience and our chauffeur’s prompt and courteous service. It means a lot to us and we look forward to welcoming you again on your future travels. Warm regards, Jacob

Posted 5 months ago

“Very good service and driver”

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Posted 6 months ago

Dear Chantal, Thank you for your kind words. We’re delighted to hear you had a very good service and chauffeur. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Excellent service, and great cars. Very reliable, I would highly recommend their services.”

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Posted 6 months ago

Dear Chirag, Thank you for your wonderful feedback! We’re thrilled that you enjoyed our service and found the vehicles reliable and of high quality. Your recommendation means a lot to us and we look forward to welcoming you again on your future travels. Best regards, Jacob

Posted 5 months ago

“Driver was on time and courteous”

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Posted 6 months ago

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad to hear the chauffeur was on time and courteous. We appreciate your kind words and look forward to welcoming you again on your future travels. Kind regards, Jacob

Posted 5 months ago

“Very Professional way of service”

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Posted 6 months ago

Dear Sankarasubramanian, Thank you for your kind words! We’re delighted that you found our service very professional. We look forward to welcoming you again on your future travels. Warm regards, Jacob

Posted 5 months ago

“Very easy to work with them and very professional.”

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Posted 6 months ago

Dear Enid, Thank you for your kind words. We’re glad you found us easy to work with and professional. We look forward to welcoming you again in the future. Warm regards, Jacob

Posted 6 months ago

“driver was on time, he kept us up to date, wonderful service as usual.”

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Posted 6 months ago

Dear Valued Guest, Thank you for taking the time to share your kind words. We're delighted that the chauffeur was on time and kept you updated, it's wonderful to hear you enjoyed the service as usual. We appreciate your support and look forward to welcoming you again in the future. Kind regards, Jacob

Posted 6 months ago

“I've used Blacklane several times when booking executive travel (CONUS and OCONUS) and I LOVE it. Both the app and desktop versions are very user-friendly for the booker and traveler. Communication is thorough and prompt.”

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Posted 6 months ago

Dear Elise, Thank you for sharing your wonderful feedback. We’re thrilled to hear you love Blacklane and that both the app and desktop experience meet your needs, with thorough and prompt communication. We look forward to welcoming you again in the future. Warm regards, Jacob

Posted 6 months ago

“High quality service that remains consistent around the world! Accross the US, UK, Prague in the last 6 months alone!”

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Posted 6 months ago

Dear John, Thank you for your kind words. We’re thrilled you’ve experienced high quality service consistently around the world. We appreciate your support and look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Super helpful”

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Posted 6 months ago

Dear Valued Guest, Thank you for taking the time to share your kind words. We’re thrilled you found our service super helpful and look forward to welcoming you again in the future. Warm regards, Jacob

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,633 reviews