Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“Wry good service, prompt and friendly and helpful driver”

Helpful Report

Posted 2 months ago

Dear Valued Guest, Thank you for your kind words. We’re glad you found our service prompt, friendly and the chauffeur helpful. We look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 2 months ago

“Excellent service, including helping us with some special requirements we had in navigating LAX.”

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Posted 2 months ago

Dear Mark, Thank you for your wonderful review. We’re delighted to hear you found our service excellent and that we could assist with your special requirements. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 2 months ago

“The ride was Great. Driver was professional and friendly. I will use Blacklane again.”

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Posted 2 months ago

Dear Valued Guest, Thank you for your wonderful review. We’re delighted you had a great ride and that the chauffeur was professional and friendly. We look forward to welcoming you on your next trip. Warm regards, Jacob

Posted 2 months ago

“In short, I plan on using your service for every scheduled ride going forward. Clean, comfortable and safe. A++”

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Posted 2 months ago

Dear Karin, Thank you for your wonderful review. We’re thrilled to hear you’ve found our service clean, comfortable and safe. We look forward to welcoming you on your next trip. Warm regards, Jacob

Posted 2 months ago

“Blacklane is very communicative and reliable. I was very pleased with the service and the professional driver.”

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Posted 2 months ago

Dear Jennifer, Thank you for your wonderful review. We're thrilled to hear you found Blacklane communicative, reliable and that the professional chauffeur met your expectations. We appreciate you choosing Blacklane and look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Excellent professional service”

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Posted 2 months ago

Dear Miriam, Thank you for your kind words. We’re thrilled you found our service excellent and professional. We appreciate you choosing Blacklane and look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Our driver was waiting for us at arrivals and was very helpful with our luggage. The car was stocked with cold drinks which he offered to us during our journey. I would highly recommend.”

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Posted 2 months ago

Dear Valued Guest, Thank you for sharing your wonderful experience. We’re delighted the chauffeur was waiting at arrivals, assisted with your luggage and that the car offered cold drinks during your journey. We truly appreciate your recommendation and hope to welcome you again soon. Warm regards, Jacob

Posted 2 months ago

“Great service. Excellent driver”

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Posted 2 months ago

Dear Lorraine, Thank you so much for your wonderful review. We’re thrilled to hear you had great service and an excellent driver. We look forward to welcoming you back on your next trip. Kind regards, Jacob

Posted 2 months ago

“I used Blacklane for pick up and drop off at airport in San Francisco everything went well for both trips.”

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Posted 2 months ago

Dear Mary, Thank you for sharing your kind words. We’re delighted to hear that the pick up and drop off at San Francisco Airport went smoothly for both trips. We appreciate you choosing Blacklane and hope to welcome you again soon for another seamless journey. Warm regards, Jacob

Posted 2 months ago

“Driver was prompt and a pleasure. Her driving was exceptional. Our ride was comfortable and a newer model. Which reached our destination on time This was our 2nd Blacklane ride and both were 5 star”

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Posted 2 months ago

Dear Robert, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear the chauffeur was prompt, professional,and that you had a comfortable, timely ride. It’s fantastic to know this was your second great experience with Blacklane. We look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 2 months ago

“Extremely efficient/polite”

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Posted 2 months ago

Dear Thomas, Thank you for your kind words. We’re delighted that you found our service extremely efficient and polite. We appreciate you choosing Blacklane and look forward to welcoming you again. Warm regards, Jacob

Posted 2 months ago

“Sadly short of email info towards the time of pick-up, this caused me major panic, after a 36 hour day, 150 miles from home and a husband with extreme anxiety The info only reached my email hours after we were home. However, whenthe driver arrived, perfectly on time re my instructions but the flight and security was early as were we, he was kindness and efficiency personified. Very helpful and an excellent driver.”

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Posted 2 months ago

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad the chauffeur arrived on time and handled your instructions with kindness and efficiency and we’re sorry for the lack of timely information during what sounds like a challenging day. We’ll review our communications process to help prevent this in the future and ensure you have all the details when you need them most. Warm regards, Jacob

Posted 2 months ago

“I tried Blacklane for my airport run in Washington DC and the service was excellent. The vehicle as promised a very luxurious and immaculately clean black town car. Driver was amazing, on time, courteous and nothing negative to say at all”

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Posted 2 months ago

Dear Kennedy, Thank you for sharing your fantastic feedback. We’re thrilled to hear you had an excellent airport transfer in Washington DC, with our luxurious vehicle and a punctual, courteous chauffeur. It’s wonderful to know you were satisfied with every aspect of the service. We appreciate you choosing Blacklane and hope to welcome you aboard again soon for another smooth journey. Kind regards, Jacob

Posted 2 months ago

“Terrific service from a responsive driver.”

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Posted 2 months ago

Dear Valued Guest, Thank you so much for your kind review. We’re delighted to hear you had terrific service and that your driver was responsive throughout. We truly appreciate you choosing Blacklane and hope to welcome you again soon. Wishing you many more smooth journeys ahead. Warm regards, Veronica

Posted 2 months ago

“My driver was very professional, dressed impeccably as was the car , immaculate inside and out. She was a terrific. Mariia from Ukraine.you are lucky to have her representing your company.”

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Posted 2 months ago

Dear James, Thank you for sharing these wonderful words. We’re delighted to hear your chauffeur Mariia, was professional and that you were happy with the vehicle and service. We’re proud to have her representing Blacklane. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Wonderful friendly driver. Quite a pleasant ex;erience.”

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Posted 2 months ago

Dear Hallie, Thank you for your kind words. We’re delighted to hear you had a wonderful, friendly chauffeur and a pleasant experience. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 2 months ago

“The driver was very professional. The vehicle was so clean it appeared to be brand new. Our unloading from the plane was delayed at least 40 minutes. The driver was waiting at the luggage carousel with a baggage cart. 10/10 would use the service again.”

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Posted 2 months ago

Dear Marvin, Thank you for your kind words. We’re delighted to hear our chauffeur was professional and that the vehicle appeared brand new and we’re glad they waited with a baggage cart despite the delay. We’ll be sure to share your feedback with the team. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 2 months ago

“I booked for a guest and am very pleased that the ride was pleasant and easy.”

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Posted 2 months ago

Dear Andrew, Thank you for sharing your experience. We’re pleased to hear the guest had a pleasant and easy ride. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Reliable aervice”

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Posted 2 months ago

Dear Philip, Thank you for your feedback. We’re glad you found the service reliable. If there’s anything we can improve, please let us know. We look forward to welcoming you again. Kind regards, Jacob

Posted 2 months ago

“Excellent rides”

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Posted 2 months ago

Dear Valued Guest, Thank you for your wonderful feedback. We’re glad you enjoyed the excellent rides. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 2 months ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews