Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“Excellent communication with chauffeur, no waiting, reliable and relaxing.”

Helpful Report

Posted 2 months ago

Dear Lynn, Thank you for your feedback. We’re delighted to hear the communication, punctuality and relaxing experience met your expectations. We look forward to welcoming you back on your next trip. Kind regards, Jacob

Posted 2 months ago

“This is a wonderful service! Our driver, Mohammed, arrived 20 minutes early, and was incredibly helpful. I was in a bad mood because we were a bit late getting ready to leave, but he was so kind and cheerful, he made us feel bertter immediately. The drive was smooth, elegant, everything we could wish for.”

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Posted 2 months ago

Dear Ingeborg, Thank you for sharing your wonderful feedback. We’re thrilled to hear Mohammed arrived early, was incredibly helpful and that your trip was smooth and elegant. We’ll be sure to pass on your thanks to Mohammed. We look forward to welcoming you back on your next trip. Kind regards, Jacob

Posted 2 months ago

“Both drivers were great guys, informative and helpful”

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Posted 2 months ago

Dear Michelle, Thank you for sharing your feedback. We’re glad to hear both chauffeurs were great, informative and helpful. We look forward to welcoming you back on your next trip. Kind regards, Jacob

Posted 2 months ago

“On time. Friendly Driver. Relaxed driving.”

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Posted 2 months ago

Dear Rolf, Thank you for your kind feedback. We’re glad to hear you experienced on time service, a friendly chauffeur and relaxed trip. We appreciate you choosing Blacklane and look forward to serving you again in the future. Kind regards, Jacob

Posted 2 months ago

“Service was excellent. Our driver was outstanding. Thanks!”

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Posted 2 months ago

Dear Michael, Thank you for your wonderful feedback. We’re delighted our service and chauffeur exceeded your expectations. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“The driver was very friendly and polite. We had a nice informative conversation about Chile and Santiago.”

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Posted 2 months ago

Dear Gaurang, Thank you for sharing your feedback. We’re delighted to hear that the chauffeur was friendly and polite and that you enjoyed a pleasant, informative conversation about Chile and Santiago. We look forward to welcoming you back on your next trip. Kind regards, Jacob

Posted 2 months ago

“My two drivers Johnny & Daniel were excellent! They were very friendly, helpful, courteous, and drove us to our destinations quickly and safely. I will definitely be using Blacklane again in Honolulu.”

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Posted 2 months ago

Dear Kerri, Thank you for sharing your feedback. We’re thrilled to hear Johnny and Daniel provided excellent, friendly, and safe service. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Excellent service, consistently timely & professional with great communication. Our drivers our always early, polite with pristinely clean & beautiful vehicles.”

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Posted 2 months ago

Dear Richard, Thank you for taking the time to share your feedback. We’re delighted to hear you’ve consistently experienced timely, professional service with courteous chauffeurs and pristine vehicles. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Communcation and professionalism was great!”

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Posted 2 months ago

Dear John, Thank you for sharing your feedback. We’re glad to hear that communication and professionalism met your expectations. If there’s anything more we can do to assist you in the future, please don’t hesitate to reach out. Kind regards, Jacob

Posted 2 months ago

“Kyle communicated continually with us. This assured us that he would be curb side when we were ready to be picked up. The drive was exceptionally comfortable. He lifted the bags. Had water for us during the hour drive. I felt safe and secure with Kyle at the wheel. Blacklane is my transportation as we travel!”

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Posted 2 months ago

Dear Ruth, Thank you for sharing your wonderful feedback. We’re delighted Kyle kept you informed, ensured curbside pickup and provided a comfortable, secure ride with thoughtful touches like helping with bags and offering water. We’re glad Blacklane is your preferred transportation on travels and we look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“My colleague who i booked the car for on both her journeys, enjoyed the trip and said the driver was prompt and very polite. Will definitely be booking again.”

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Posted 2 months ago

Dear Karen, Thank you for sharing your feedback. We’re glad your colleague had a smooth journey and found the chauffeur to be prompt and polite. We look forward to welcoming you back in the future. Kind regards, Jacob

Posted 2 months ago

“Very Professional. The driver arrived early and found us at our cruise port, even though I entered the incorrect port on the request. We were traveling from the US. The vehicle was very comfortable for the four of us and all of our luggage. We arrived at the airport shortly after our scheduled pickup time. I highly recommend Blacklane if you are traveling on a cruise or want professional, comfortable travel services.”

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Posted 2 months ago

Dear Kenneth, Thank you for sharing your wonderful feedback. We’re delighted to hear the chauffeur was professional, punctual and our vehicle comfortable for your family. We’re glad you had a smooth experience from port to airport, even with the mix up on the port details. We appreciate your recommendation and look forward to welcoming you again on future travels. Kind regards, Jacob

Posted 2 months ago

“Courtesy driver, clean & comfortable car. Great ride to the airport”

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Posted 2 months ago

Dear Valued Guest, Thank you for sharing your feedback. We’re glad to hear you enjoyed a courteous chauffeur, a clean and comfortable vehicle and a great ride to the airport. We’ll pass your kind words to the team. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Driver was exceptional.”

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Posted 2 months ago

Dear Lavonne, Thank you for taking the time to share your feedback. We’re delighted to hear that the chauffeur was exceptional. We appreciate your trust in Blacklane and look forward to welcoming you again. Kind regards, Jacob

Posted 2 months ago

“Quick booking with same day service. Driver was professional and provided excellent assistance.”

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Posted 2 months ago

Dear Valued Guest, Thank you for sharing your feedback. We’re glad you had a quick booking, same day service and that the chauffeur was professional and provided excellent assistance. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Great, very professional.”

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Posted 2 months ago

Dear Valued Guest, Thank you for sharing your feedback. We’re glad you found our service great and professional. If there’s anything more we can do to make your next trip even better, please don’t hesitate to reach out. Kind regards, Jacob

Posted 2 months ago

“Very nice vehicle, on time and would rent again”

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Posted 2 months ago

Dear Melissa, Thank you for sharing your feedback. We’re glad you had a nice vehicle and that everything ran on time. We are looking forward to welcoming you back in the future. Kind regards, Jacob

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Dear Valued Guest, Thank you so much for sharing your review. We’re glad you had an excellent experience with Blacklane and appreciate you choosing us. If there’s anything more we can do to make your next trip even better, please don’t hesitate to reach out. Kind regards, Jacob

Posted 2 months ago

“Love this service. Always a great experience.”

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Posted 2 months ago

Dear Lori, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear you love the service and that your experience is consistently great. If there’s ever anything more we can do to make your next trip even better, please don’t hesitate to reach out. Kind regards, Jacob

Posted 2 months ago

“Excellent service! From notifications to pickup to drop off. All professional and well done. Our driver, Alay Jimenez, was very professional... even got the car and brought it to us! The vehicle was very nicely cleaned and provided complimentary water!”

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Posted 2 months ago

Dear Mike, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear you had an excellent experience from start to finish, and that your chauffeur, Alay provided professional and attentive service. We truly appreciate your kind words and look forward to seeing you again on your next trip. Kind regards, Chloe

Posted 2 months ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews