Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,633 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, on time, clean car, bottled water, polite driver.”

Helpful Report

Posted 7 months ago

Dear Valued Customer, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our punctual service, clean vehicles and the attentiveness of our chauffeurs. It’s our aim to provide a seamless experience and your kind words motivate us to keep delivering excellence. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“Reliable , excellent communication”

Helpful Report

Posted 7 months ago

Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear that you found our service reliable and our communication excellent. Your feedback is invaluable to us as we strive to provide the best experience possible. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“Always very professional & helpful”

Helpful Report

Posted 7 months ago

Dear John, Thank you for your fantastic review! We’re so pleased to hear that you found our team to be professional and helpful. Your kind words inspire us to continue delivering the best possible service. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“Our driver was superb. He waited for us even though our flight was delayed by 2 hours. He helped us with our luggage and got us. Directly to our Airbnb. Then, he helped us with our luggage again. I highly recommend Blacklane.”

Helpful Report

Posted 7 months ago

Dear Elaine, Thank you so much for your fantastic review! We're delighted to hear that your chauffeur went above and beyond to accommodate you, especially during your flight delay. It's wonderful to know that he helped with your luggage and made your journey to your Airbnb as smooth as possible. Your recommendation truly means the world to us! We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“Great cars and professionalism. I wish one could track the ride. It’s no point not being able to track the passanger.”

Helpful Report

Posted 7 months ago

Dear Fundile, Thank you for your review and for highlighting our great cars and professionalism. We understand how important it is to have the ability to track your ride, and we appreciate your feedback on this feature. We have recently updated our corporate booking platform to include this feature! Please do try it out and let us know what you think. Your feedback truly is valuable to us. Best regards, Chloe

Posted 6 months ago

“On time, excellent driver, perfect communication & so easy to booked!”

Helpful Report

Posted 7 months ago

Dear Linda, Thank you for your fantastic review! We’re so pleased to hear that your experience was seamless and that you enjoyed the service from your chauffeur. Clear communication and punctuality are our top priorities and it's wonderful to know we hit the mark for you. We look forward to welcoming you again soon! Best wishes, Jacob

Posted 6 months ago

“Driver was on time and courteous and very professional. Great servive”

Helpful Report

Posted 7 months ago

Dear Terence, Thank you for your fantastic review! We’re delighted to hear that your chauffeur was punctual, courteous and professional. It’s our aim to provide great service and your feedback encourages us to continue delivering excellence. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“I use Blacklane when I am overseas travelling. I find them to be easy to book with, always prompt and the cars are clean. The drivers are also attentive.”

Helpful Report

Posted 7 months ago

Dear Lyn, Thank you for your fantastic review! We’re delighted to hear that you find our booking process easy and that our chauffeurs and vehicles met your expectations. Your comfort and satisfaction are our top priorities and it’s wonderful to know that we’ve been able to deliver this for you during your travels. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“Keep up the great service !”

Helpful Report

Posted 7 months ago

Dear Valued Customer, Thank you for your fantastic review! We truly appreciate your support and are so pleased to hear that you enjoyed our service. Your encouragement motivates us to keep striving for excellence. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 6 months ago

“I have been an avid user of Blacklane's services for almost 20 years. From their professional drivers (who are always either early or on-time for pickups), to their prestigious/clean vehicles, this company is my go-to limo services whether i am in NYC, LA, London, Madrid or even home in Miami (for special ocassions)”

Helpful Report

Posted 7 months ago

Dear Edward, Thank you so much for your fantastic review! We are incredibly grateful for your loyalty and thrilled to hear that our professional chauffeurs and clean prestigious vehicles have made your experiences great in various cities around the world. Your support means everything to us. We look forward to serving you again for many special occasions to come! Warm regards, Jacob

Posted 6 months ago

“Excellent service and reliability just about anywhere worldwide!”

Helpful Report

Posted 7 months ago

Dear Craig, Thank you for your fantastic review! We are thrilled to hear that you found our service to be reliable and excellent anywhere in the world. Your trust in us is greatly appreciated and it motivates our team to keep delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Professional. Courteous. On-Time.”

Helpful Report

Posted 7 months ago

Dear Valued Customer, Thank you for your fantastic review! We are delighted to hear that you found our service professional, courteous and punctual. Your satisfaction is our top priority and feedback like yours inspires us to maintain our high standards. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Astif was on time, drove smoothly, had water for me and I had a pleasant exprience and am grateful for it! Thank you!”

Helpful Report

Posted 7 months ago

Dear Valued Customer, Thank you so much for your wonderful review! We are delighted to hear that Astif provided you with a smooth ride and thoughtful touches like water. Your satisfaction is incredibly important to us and it's great to know you had a pleasant experience. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Dear Valued Customer, Thank you for your excellent review! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our priority and feedback like yours motivates us to keep providing top notch service. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Our experience with Blacklane was excellent! Everything about the process was convenient and our driver was very professional. Would recommend your service highly!”

Helpful Report

Posted 7 months ago

Dear Christine, Thank you for your excellent review! We are thrilled to hear that you found our process convenient and that your chauffeur was professional. Your recommendation means a lot to us and we appreciate your kind words. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Always on-time pickup with no problems. Nicer cars and a quiet ride.”

Helpful Report

Posted 7 months ago

Dear Brian, Thank you for your amazing review! We’re thrilled to hear that your pickups have been on time and that you’ve enjoyed our vehicles and quiet rides. Your satisfaction is our priority and it’s wonderful to know we’ve met your expectations. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Our experience with Blacklane has been excellent”

Helpful Report

Posted 7 months ago

Dear Allister, Thank you for your excellent review! We’re so pleased to hear that you had a fantastic experience with Blacklane. Your satisfaction is our priority and it’s wonderful to know that our service met your expectations. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“On time friendly and professional service with a smile”

Helpful Report

Posted 7 months ago

Dear Kevin, Thank you for your fantastic review! We’re so pleased to hear that you enjoyed our friendly and professional service. Your kind words about our team's approach truly encourage us to keep up the good work. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Courtesy professional and punctual.”

Helpful Report

Posted 7 months ago

Dear Gary, Thank you so much for your fantastic review! We’re delighted to hear that you found our service courteous, professional and punctual. Your satisfaction is our utmost priority and your feedback truly motivates us to maintain our high standards. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

“Driver was waiting for us. Very nice, attentive, good driver.”

Helpful Report

Posted 7 months ago

Dear Wilhelm, Thank you for your kind review! We are delighted to hear that your chauffeur was not only on time but also attentive and pleasant. Our team's goal is to provide a comfortable and enjoyable experience and your feedback reassures us that we are on the right track. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,633 reviews