BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,800 Reviews

79 %

of reviewers recommend BloomLocal

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was on time but the flowers were of poor quality. As in they looked old and tired.”

Helpful Report

Posted 1 year ago

Dear Sam Thank you for taking the time to write us a review. We are sorry to hear the quality was not up to standard, that does not sound like our usual service. We will reach out to you privately to put things right. Warm wishes Your BloomLocal Team

Posted 1 year ago

“The flowers were ok but the roses soon went brown. I was so disappointed that I couldn’t choose the time and they didn’t arrive till late afternoon which was too late.”

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Posted 1 year ago

Hi Heidi, Thanks for taking the time to leave us your review. I'll be reaching out to you to ensure that we put things right for you. Warm wishes, The BloomLocal Team

Posted 1 year ago

“Ordered one bouquet and two were delivered on different days, I was charged twice and despite three phone calls no refund was given. Resolved after HQ got involved from previous review. will not use Bromley again”

Helpful Report

Posted 2 years ago

Hello Ian, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Our team will reach out to you via email to put things right and resolve any issues as quickly as possible. Thank you, The BloomLocal team

Posted 1 year ago

“Bit disappointed, paid extra for a bigger bunch and wasn’t that impressive, a few flowers arrived dead or heads of the flowers snapped off”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for taking the time to leave us your review, I'll be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Not great had better but it was just after Mother’s Day”

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Posted 2 years ago

Hi Mary, Thanks for leaving us your review, I'll be getting in touch privately to put things right for you. Warm wishes, The BloomLocal Team

Posted 2 years ago

“I was disappointed with the value of the flowers.”

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Posted 2 years ago

Hi Frances, Thanks for taking the time to leave us your review here. I'll be getting in touch to put things right for you. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Bouquet was disappointing, sparse”

Helpful Report

Posted 2 years ago

Hi Stephanie, Thanks for leaving us your candid feedback. I'll be getting in touch with you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Lovely flowers but was a day late.”

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Posted 2 years ago

Hi Graham, Thank you for taking the time to leave us your candid review. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Disappointed at freshness of flowers and there was a large amount of woody greenery”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. I'll be reaching out to put things right for you. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Lovely flowers but I made a special request , as it was my partner’s birthday for the flowers to be delivered on the morning as a nice surprise before we went out later in the morning for a days outing. However they were not delivered until early afternoon. Not quite the same to come back and find them in our bin store! I will order direct from my local florist in the future.”

Helpful Report

Posted 2 years ago

Hi John, Thanks for your review and feedback. We do have delivery information on our website advising we cannot currently adhere to time-specific requests, although this is something we are working on. I do understand this would be important to you and appreciate you taking the time to inform us. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Unfortunately I had to complain about 1st delivery being nothing like what I’d ordered and wrong name on the card, You did send a replacement, which was nearer to the order, but I fail to see what was extra for the £10 I paid, for a large bouquet 💐”

Helpful Report

Posted 2 years ago

Hi Pauline, Thank you for leaving us your review, I understand you have already spoken with our team. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Bit disappointed with the flowers. The lilies never bloomed”

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Posted 2 years ago

Hi Anthony, I'm sorry to hear this and thank you for this feedback. I'll be reaching out privately, to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Bouquet was ok, but not as big as expected based on picture.”

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Posted 2 years ago

“There should of been abit more flowers in there,like how it was in the picture. And not so much of that green bush”

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Posted 2 years ago

Hi Leon, Thanks for your review. I'd like to get in touch privately to see if I can put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“The same day delivery was fantastic but I was disappointed that the flowers received really weren't the same as what was offered - I don't feel like I got my money's worth”

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Posted 2 years ago

Hi Hannah, Thank you for giving us your feedback, I will reach out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Took several attempts Paid for two - only one delivered”

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Posted 2 years ago

Hi Elizabeth, Thank you for giving us your feedback, I will reach out to you privately to find out more, and put things right for you. Warm wishes, The BloomLocal Team

Posted 2 years ago

“A good experience. Flowers were fresh and ginished off nicely”

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Posted 2 years ago

“No flowers turned up on valentines day But they did send some next day and refund money”

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Posted 2 years ago

“It was an easy experience. I would have been happier if i had been emailed when they had been delivered rather than the following day. I then thought they had been delivered late, which they hadn't”

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Posted 2 years ago

Hi Peter, Thank you for your honest feedback, this is something we take seriously and will take on board. Warm wishes, The BloomLocal Team

Posted 2 years ago

“i expected all white roses to be sent but it was mixed with pink flowers”

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Posted 2 years ago

Hi Reinette, Thank you for leaving us a review. It is likely that substitutions were required for your bouquet, but I will reach out to your privately to find out more. Warm wishes, The BloomLocal Team

Posted 2 years ago

BloomLocal is rated 4.2 based on 1,800 reviews