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BloomLocal Reviews

4.2 Rating 1,801 Reviews
79 %
of reviewers recommend BloomLocal
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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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The flowers were beautiful, but I was very disappointed with the quantity. I had ordered a large bouquet, but the display was very small. I usually use M&S or John Lewis whose range at £70 was significantly more impressive. Lovely flowers, but for size of the bouquet I would have expected to pay £35/40 and not the £70 I paid. Sorry :(
Helpful Report
Posted 3 years ago
Hi Neil, Thank you for your honest review, although I'm sorry to learn you were disappointed with the bouquet. I can see this was fulfilled by one of our partner florists, who I will follow up with. In the mean time, please do contact our customer care team and we will endeavour to put things right for you - contact@bloomlocal.co.uk Warm wishes, The BloomLocal Team
Posted 3 years ago
The flowers were seriously lacking, considering how much I paid for them. Won't be using your service again.
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Posted 3 years ago
Hi TJ, Thank you for this reveiw. I will be reaching out to you privately to find out more information from you, and put things right. Warm wishes, The BloomLocal team
Posted 3 years ago
Delivery not possible on day of ordering as Kilmarnock is classed as rural. Flowers delivered on the Monday which was ok but would have preferred Same Day delivery. Flowers very good quality.
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Posted 3 years ago
Hi there, Thank you for taking time to give us an honest and detailed review. Warm wishes, The BloomLocal Team
Posted 3 years ago
Fabulous flowers and wonderful delivery service
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Posted 3 years ago
Hi Simon, Happy to hear you had a great experience with us. Warm wishes, The BloomLocal Team
Posted 3 years ago
The best, excellent items it. Recommend.
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Posted 3 years ago
Hi Walter, Thanks for your lovely review. Warm wishes, The BloomLocal Team
Posted 3 years ago
The flowers were amazing.
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Posted 3 years ago
Hi there, Thank you for giving us your valued feedback. Warm wishes, The BloomLocal Team
Posted 3 years ago
Excellent service and good value for money flowers would recommend.
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Posted 3 years ago
Hi Nataliya, Thank you for choosing us, and for giving us your feedback. Warm wishes, The BloomLocal Team
Posted 3 years ago
Terrible never again
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Posted 3 years ago
Hi Karl, Thank you for leaving us a review. I will contact your privately to put things right for you. Warm wishes, The BloomLocal Team
Posted 3 years ago
Lovely flowers and great price
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Posted 3 years ago
Hi James, So happy to hear the blooms were enjoyed. Warm wishes, The BloomLocal Team
Posted 3 years ago
Excellent flowers, fiancee loved them.
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Posted 3 years ago
Hi John, So pleased that the blooms were loved and enjoyed. Warm wishes, The BloomLocal Team
Posted 3 years ago
In time and easy to use
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Posted 3 years ago
Hi Dean, I'm happy to hear we kept to our promise. Warm wishes, The BloomLocal Team
Posted 3 years ago
Everything was nice and smooth booking and I was informed of all times
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Posted 3 years ago
Hi Michael, Thanks for your honest and welcomed feedback. Warm wishes, The BloomLocal Team
Posted 3 years ago
The roses I ordered were really beautiful and my partner loved them.
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Posted 3 years ago
Hi Graham, I'm so pleased the roses were beautiful and loved by your partner. Thank you for choosing us. Warm regards, Teh BloomLocal Team
Posted 3 years ago
Excellent service,very easy to use and will do again.
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Posted 3 years ago
Hi Michael, Thank you for a great review! Warm regards, Teh BloomLocal Team
Posted 3 years ago
Flowers delivered at 10pm on Valentines to the concierge without telling me or my girlfriend. So she didn’t have her flowers on Valentines, terrible service.
Helpful Report
Posted 3 years ago
Hi Maxime, Thank you for your review. I have looked at our couriers records, and they have marked this bouquet as delivered at 09:34am on 14th Feb. I do apologise if the concierge did not make the recipient aware they had a delivery that day. We did also leave clear notes for the delivery driver, as you requested when you placed your order. I will be reaching out to you privately to put things right. Warm regards, The BloomLocal Team
Posted 3 years ago
Hi again Maxime, I would like to send you or the recipient something by way of apology, as it appears the delivery courier has let us down on this ocassion. If this would be acceptable to you, please do let me know. Alternatively I can offer you a partial refund of 50%. Warm regards, Olivia The BloomLocal Team
Posted 3 years ago
The flowers were excellent and my wife loved them
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Posted 3 years ago
Hi there, Thanks for your kind review, we are glad your wife enjoyed her flowers! Warm wishes The BloomLocal Team
Posted 3 years ago
Very easy to use
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Posted 3 years ago
Hi Ben, So glad you had a good experience with us. Warm wishes, The BloomLocal Team
Posted 3 years ago
The flowers looked beautiful on delivery on the Saturday, roses open, Irises closed. By the Monday, the roses had dropped and the irises never opened, they were dry and papery. My mother was disappointed but never told me as she didn’t want to upset me. Very expensive for a very poor product
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Posted 3 years ago
Hi Mrs C, Thank you for giving us your honest feedback, I will be reaching out to you privately to put things right. Warm regards, Teh BloomLocal Team
Posted 3 years ago
The blooms lasted three weeks. I took the roses out as soon as they arrived and put them in a different vase and they lasted well over a week.
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Posted 3 years ago
Hi Paula, This is fantastic to hear, and thank you for taking time to share your positive feedback. Warm wishes, The BloomLocal Team
Posted 3 years ago
I ordered these for a friend. I had a courtesy call to say two of the colours of flowers in the bunch I chose were unavailable and would I accept a change to the flowers. I said yes, of course. The flowers were received by my friend and were delivered in a timely manner. I personally didn't think they were quite as nice as the photo of the original bouquet, but still ok and she loved them, which is the main thing!
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Posted 3 years ago
Hi there, Thank you for your candid feedback. As you know, we do have to make substitutions on occasion, which we made you aware of. I'm sorry that you felt they were not as nice as the original bouquet. I will be reaching out to you privately to put things right. Warm regards, Teh BloomLocal Team
Posted 3 years ago
BloomLocal is rated 4.2 based on 1,801 reviews