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BloomLocal Reviews

4.2 Rating 1,801 Reviews
79 %
of reviewers recommend BloomLocal
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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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Anonymous
Verified Buyer
“Flowers of poor quality for £40. Surprise spoilt by florist ringing before delivery.”
Helpful Report
Posted 3 years ago
Good day, First, allow me to apologize on behalf of everyone at Bloom Local. We love what we do and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment we will find a way to make this right. Sincerely, The Bloom Local Team
Posted 3 years ago
Mark
Verified Buyer
“Beautiful bouquet! Much more than I expected and fast delivery. Will use again.”
Helpful Report
Posted 3 years ago
Christopher
Verified Buyer
“Expected it to be delivered after 2:00pm BUT not near 10pm, very poor service for the price. It was a Birthday present, I didn’t see it or who delivers it.”
Helpful Report
Posted 3 years ago
Good day, We are very sorry our courier was unable to meet your deadline. Normally our couriers are able to deliver between 9 AM and 6 PM at the latest. A member of our staff will be contacting you shortly to review your order and find out what went wrong. Sincerely, The Bloom Local Team
Posted 3 years ago
Anneka
Verified Buyer
“Great thank you x”
Helpful Report
Posted 3 years ago
Kevin
Verified Buyer
“The order was delivered two days late and getting the order out took time. However, the flowers were beautiful and much appreciated. And they were delivered, in the end. Thanks you”
Helpful Report
Posted 3 years ago
Steve
Verified Buyer
“Really good. X”
Helpful Report
Posted 3 years ago
Stephanie
Verified Buyer
“I was embarrassed when my friend shared a photo of the flowers she received. They were nothing like the photo of what I thought I was purchasing. Very disappointing for the cost”
Helpful Report
Posted 3 years ago
Good day, We are very concerned to hear that the flowers we sent out did not meet your expectations. We will be taking this matter up with our quality control team. One of our customer service agents will be in touch with you privately to rectify this situation. Warm Regards, The Bloom Local Team
Posted 3 years ago
Amy
Verified Buyer
“Easy. Excellent service. Very quick delivery. Very happy!”
Helpful Report
Posted 3 years ago
Anne
Verified Buyer
“The recipient was delighted with the flowers and they arrived the n xx day right in time!”
Helpful Report
Posted 3 years ago
Mike
Verified Buyer
“A lot smaller than i was expecting for the price”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I was impressed with how very easy to order on line and that flowers arrived the same day at 2:00pm from order placed at 09:00am to a outside of London location. Feedback from the recipient wes they were really beautiful and smell great too - a small 'up' for a very sad occassion. Will certainly use BloomLocal again.”
Helpful Report
Posted 3 years ago
Aya
Verified Buyer
“Easy to order, clear website, quick delivery. All very good!”
Helpful Report
Posted 3 years ago
Wendy
Verified Buyer
“Excellent service. Speedy delivery, gorgeous flowers, the best flowers I’ve ever ordered! Thank you.”
Helpful Report
Posted 3 years ago
Unhappy Customer
Verified Reviewer
“Totally disappointed, ordered next day delivery which was accepted to recieve email that couldn't be delivered so I ask for early as possible next day delivery and recieved another email it be even later as 3 days later.. Will not be using again!”
Helpful Report
Posted 3 years ago
Good Morning, Thank you for your valuable feedback. It looks as if we did a very poor job communicating with you and for that, we are truly sorry. Strong communications with our customers is one of our greatest strengths. A member of our customer support team will be reaching out to you personally to tackle this issue. Sincerely The Bloom Local Team
Posted 3 years ago
Sheena
Verified Buyer
“Excellent service ordered at 10.30 and were delivered by 1.30 and the flowers are beautiful. Will definitely be using you again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Already provided”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Gorgeous flowers! Same day delivery, worth every penny.”
Helpful Report
Posted 3 years ago
Paul
Verified Buyer
“This time the flowers did not live up to expectation. A lot less colourful then advertised.”
Helpful Report
Posted 3 years ago
Good afternoon, We are very sorry to hear the flowers you received did not meet your expectations. This is very unlike us and we do sincerely apologize. A member of our customer service team will reach out to you personally very soon to rectify this situation. Warm Regard, The Bloom Local Team
Posted 3 years ago
Louisa
Verified Buyer
“Excellent service, same day delivery and beautiful flowers. Thank you”
Helpful Report
Posted 3 years ago
Lee
Verified Buyer
“Not worth the money nothing like the size in the pictures”
Helpful Report
Posted 3 years ago
Hello, Thank you for taking the time to provide feedback about your experience with us. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. One of our customer service agents will be in touch with you to make sure we rectify this situation. Sincerely The Bloom Local Team
Posted 3 years ago
BloomLocal is rated 4.2 based on 1,801 reviews
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