Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Browns Ladders 5 star review on 31st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my ladders weds morning, and they got delivered 8.36AM thurs morning. Excellent service and I will defo use again.”

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Posted 2 years ago

“excellent service today, we rang to see if they had the ladders that we wanted, they put them aside ready for my husband to collect one hour later. very pleased with service and the ladders as well as them being a great price.”

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Posted 2 years ago

“Excellent service, arrived sooner than expected. I would recommend highly.”

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Posted 2 years ago

“Great well made equipment & easy to assemble. I now feel safe when trimming my hedges.”

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Posted 2 years ago

“Bought a Henchman ladder through Browns. Good info on website helped get the size right and ladder was really well packed and protected for delivery.”

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Posted 2 years ago

“Excellent service even though I had to wait a little while due to the pandemic I was kept up to date regularly about my order.”

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Posted 2 years ago

“I was extremely pleased with the 4.2m Henchman ladder with platform that I bought; it is an excellent piece of kit, just what I was looking for. I have very high hedges and uneven garden levels. I can’t believe how sturdy it is and how confident/ safe I feel when at the top of a 4m ladder. It also helps that considering its size it is very light and manageable. The flexible legs are an added bonus as not all my garden is flat, and being able to adapt the ladder to the variable ground levels is really useful. Brown’s delivery was very prompt, within 48 hours of placing my order. The only complaint would be that the claws on one of the feet were bent and I had to use a wrench to straighten them before I could fit the rubber fitting - no drama, but that should have been checked before leaving the factory. Great ladder - why have I been risking myself all these years, should have bought one ages ago.”