Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for my purpose. The new ladder reaches a good height safely while being light enough for an elgerly person to carry around and errect. Delivery was prompt and the driver even offered to carry them to the back of the house.”

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Posted 3 years ago

“Deliverd to the wrong ADDRESS.”

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Posted 3 years ago

“Excellent level of customer service - flexible and accommodating when stock items were arriving at different times. Would have no hesitation in recommending them as suppliers. Tracey was efficient and responsive at all times - it was refreshing to find such friendly and efficient staff when buying online.”

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Posted 3 years ago

“Not used yet but very quick on delivery and good price”

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Posted 3 years ago

“Excellent Service , Extremely helpful with follow up query.”

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Posted 3 years ago

“Great Service 👍 first ladder was damaged in transit , returned and next day another ladder arrived courier no doubt don't take responsibility for damage and cost to company even though they damage in transit 😡”

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Posted 3 years ago

“Very good and quick.”

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Posted 3 years ago

“I bought the ladder and got it much earlier than expected.”

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Posted 3 years ago

“Efficient service”

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Posted 3 years ago

“Great selection of quality ladders at a good price. Excellent service & quick delivery.Recommended.”

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Posted 3 years ago

“Ordered my ladder in the afternoon and it was delivered the next day at 8.30am!! Very well packaged, it took me 20 minutes to carefully remove the heavy plastic bag, I wanted to keep it to repackage the ladder over the winter. So far I have used the ladder once to cut the rear hedge to our garden, having sorted out the best setting for the tripod leg and some wood to stop the leg sinking in the soft earth border I was amazed just how stable the ladder was and how much easier it became to cut the hedge, the flat top of the hedge is 8 feet high (and I like it neatly square cut). I was able to quickly move the ladder along the 18 metre hedge, negotiating around all obstacles in the borders and get the job done in a much more relaxed way than using a standard step ladder. If you cut hedges or trees then you need one of these.”

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Posted 3 years ago

“Faultless service”

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Posted 3 years ago

“Excellent company, nothing was too much trouble. Top quality customer & delivery service. Well priced products. Informative web site.”

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Posted 3 years ago

“I am very happy with my Hendon 8 tread tripod ladders.They are light and sturdy.Easy to set up and handle.The main thing for me was stability on my sloping garden.These steps are very stable and will enable me to safely cut my own tree for a few more senior years.The Ladders were delivered in perfect condition and earlier than estimated.But they were left with a neighbor. Wish I had known about this type of Ladder years ago.”

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Posted 3 years ago

“browns ladders delivered the ladder on time considering these testing times . It was a fast delivery considering the distance involved . The ladder is a great piece of kit very versatile and suits my needs . I would definitely shop again at Browns ladders and would recommend them to anyone looking for that perfect ladder to suit your needs .”

Browns Ladders 5 star review on 18th June 2021

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Posted 3 years ago

“this is an excellent stable ladder with a spike to enter soil however the top few steps are useless as you cannot get two feet on them if i had known this i could have ordered a taller one so not much use to me”

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Posted 3 years ago

“Good choice of steps and ladders, oredred 3 sets of sets and arrived promptly. Emailed for an invoice and had an immediate reply, so very happy. Well buy from them again”

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Posted 3 years ago

“Excellent service, Hendon ladder arrived next day after purchase.”

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Posted 3 years ago

“Friendly customer service and a brilliant product! I am extremely happy with my tripod ladder. The three adjustable legs are so useful on uneven ground which I encounter all the time as a gardener! I don't know how I have managed without one!”

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Posted 3 years ago

“Correct ladder delivered first time and within 3 days”

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Posted 3 years ago

Browns Ladders is rated 4.7 based on 359 reviews