Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good on price and delivery, sadly our ladder had a small bit of damage. I didn't have time to contact them for a replacement as it was needed for work, so they didn't get a chance to replace. Would use them again.”

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Posted 2 years ago

“Great service, queries answered quickly and professionally. An easy process all round.”

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Posted 2 years ago

“Excellent service. Kept up to date re delivery and arrived as expected. Not used the product as yet.”

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Posted 2 years ago

“Excellent product at a very competative price with free next day delivery. Delivered to remote address as requested on time. Would definitely recommend and use again”

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Posted 2 years ago

“Item ordered and delivered within the time frame stated. 100% smooth process, no complaints at all.”

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Posted 2 years ago

“Excellent and quick service; will definitely use Browns Ladders again”

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Posted 2 years ago

“Great sturdy ladders, excellent delivery no complaints at all.”

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Posted 2 years ago

“Delivered swiftly by lovely well informed driver”

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Posted 2 years ago

“Ordered online, there waiting for me when I collected.”

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Posted 3 years ago

“Quick delivery, strong and lightweight, yet to use but a friend purchased one last year and is extremely pleased with it and feels safe working on it at full height.”

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Posted 3 years ago

“Brilliant efficient service and very happy with the ladders”

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Posted 3 years ago

“The were perfect. Customer service on point. Goods ordered and received in good time. Exactly what we wanted.”

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Posted 3 years ago

“Good price, very quick delivery to the other end of the country - all positive.”

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Posted 3 years ago

“Excellent and speedy service”

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Posted 3 years ago

“Ladders were delivered swiftly, but customer service was not helpful to sort out an issue.”

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Posted 3 years ago

“Ordered over 1 week ago and still haven’t arrived. No where on the website prior to ordering states it’s a 5-7 day delivery time or I wouldn’t of bought. Will be sending back once arrive! Will be over 10 days once I actually receive the order and the job will have finished.”

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Posted 3 years ago

“Very happy with the customer care Cath and the team showed. Went the extra mile which is rare these days. Thank you. Excellent product also.”

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Posted 3 years ago

“Always very helpful and prompt”

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Posted 3 years ago

“Thank you for a fast and friendly service, wouldn't hesitate to recommend.”

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Posted 3 years ago

“Helpful, efficient staff, good products and great prices!”

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Posted 3 years ago

Browns Ladders is rated 4.7 based on 359 reviews