Car Mats UK Reviews

Name: Car Mats UK
Address: Unit 1a Bestwood Road, Brookhill Industrial Estate, Pinxton, Nottinghamshire
Rating: 4.65

4.7 Rating 7,665 Reviews

91 %

of reviewers recommend Car Mats UK

4.7

Based on 7,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

7772131313

Email:

accounts@mto-uk.com

Location:

Unit 1a Bestwood Road,
Brookhill Industrial Estate,
Pinxton
Nottinghamshire
NG16 6NT

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Car Mats UK 5 star review on 12th January 2025

S Harfield

Car Mats UK 5 star review on 29th November 2024

S Schmitz

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boot cover is really good quality and fit perfectly. I am really pleased with the product. Delivery was an issue or it would have been a 5 star. Only reason it wasn't was due to the delivery. Web site said 3 - 5 days, I emailed to ask when I would receive the covers to be informed it was going to more like 20 days. A bit disapointing, however, the customer services response to my emails were very quick and honest.”

Helpful Report

Posted 1 year ago

“The mats arrived but the heel plate wasn’t included as I had ordered which was disappointing. However, one quick telephone to your customer service line and the problem was sorted very quickly. Overall a good service!”

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Posted 1 year ago

“Excellent quality. Unfortunately straps that go round headrests are too short. Otherwise, very good.”

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Posted 1 year ago

“Prompt customer service responses Regretably felt I had to deduct one star due to protracted delivery time”

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Posted 1 year ago

“Really happy with what I ordered for a 2024 Transit Custom. I was in two minds if they would fit being a brand new model van but they are great and the mid range quality I ordered will do fine for my site use. Happy Day, Great work Car Mats.”

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Posted 1 year ago

“Product quality and fit excellent. Customer communication during process could be improved.”

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Posted 1 year ago

“Itwem as described but took longer to be posted than expected.”

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Posted 1 year ago

“Bought as a present! Easy ordering and speedy delivery”

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Posted 1 year ago

“Product excellent but communication very poor had to contact them twice to check on status of order. Had they contacted me to update me would have given 5 stars.”

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Posted 1 year ago

“For what I paid for the mats quality is quite good only disappointment is that the clips don't actually clip down on the original studs they only sit on top.”

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Posted 1 year ago

“Very please with my car mats and boot liner. The mats actually clip into place which I didn’t realise so pleasant surprise. The liner fits the boot perfectly and is nice material. Only thing I would say is delivery said 3-5 working days for mats and 10 for liner. I wasn’t told the mats would be delayed to be delivered with liner so an email would have been nice but lady from customer services replied quickly after I contacted them.”

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Posted 1 year ago

“Good quality rubber and good fit happy customer”

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Posted 1 year ago

“High quality product and excellent customer service!”

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Posted 1 year ago

“Does the job perfectly for my Volvo V40”

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Posted 1 year ago

“Ordering process was simple and straightforward, good comms recovery date. Mats arrived on time. Good quality, good fit. Very happy with the service.”

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Posted 1 year ago

“Love the front seat covers but disappointed with the rear cover”

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Posted 1 year ago

“Quality was good and three of the four mats fitted perfectly. One eyelet missing on front passenger mat.”

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Posted 5 years ago

“Fitted perfect 👌”

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Posted 1 year ago

“As usual very happy with the quality and the speed with which these arrived”

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Posted 1 year ago

“Good quality,prompt delivery, value for money Unfortunately the rear mats supplied do not fit my Honda Jazz Hybrid as I would expect”

Helpful Report

Posted 1 year ago

Car Mats UK is rated 4.7 based on 7,665 reviews