“I had a pretty decent experience buying from them. Took about 2 weeks to receive my shipment, and it was exactly what I ordered, not to mention they had the best price out if anybody else. Only reason in not giving 5 stars is because it took 96 hours for a person to respond to my email.”
“I ordered a top and when I was told it would take 3-7 days to pack before sending I requested a cancellation. I was charged $25 to do so but that’s ok because I was going to have to return the top anyway (it wouldn’t arrive in time for my event).
The refund has been processed and I’m just waiting for it to land in my bank account, I haven’t had any issues with communication at all.”
“To be honest, I wasn't sure if Cettire was legit due to a lot of negative reviews. Their luxury items are heavily discounted which seems almost impossible or too good to be true.
I was happy to risk $500 on 2 items just to judge them for myself. I bought a Saint Laurent T-Shirt and Valentino Sneakers.
The T-Shirt was sent instantly from Bologna Italy via DHL. It arrived within 2 weeks (melbourne). I am confident enough to say the t-shirt is not a fake. 100% authentic.
The shoes however are yet to be processed and will complete another review on them.”
“I purchased a Chloe bag, it arrived in perfect condition, great shipping packaging, and it's definitely an authentic bag. Didn't need to return or anything, so I can't speak on customer service, nothing to report.”
“I was extremely scared; I ordered some Bottega Veneta boots on Cettire before reading the reviews on here. Some people claim that everything on here is fake and that they’ve received a fake, and I did not want to find myself having a replica of something I paid nearly retail for. I didn’t have any trouble with handling/processing (the order took about a day and a half to process/send out tracking) and was delivered to me on time via DHL. I’m happy to say that I have received an authentic pair of BV rubber boots (I did some extensive research during the wait time on the current replicas/comparison to the retail version) but they seemed to have been tried on at least as I could see some very light minor rubber scuffs on the shoes. My guess is they got some B-grades/used for the low over in Italy and are selling them for slight under retail. Probably won’t do business with them ever again, but I’m at least glad that the process was quick and the shoes were real.”
“Honestly was a bit nervous after reading some of the other reviews but I decided to buy something anyway because they had the best price I could find. And well luckily it ended up being a good experience, pretty similar to other luxury sites.”
