“I had a really refreshing experience at Clelland and Boyd in Broughty Ferry. The space was really clean, with lovely decor and amazing illustrated murals on the wall which I loved! Props to the artist đ
The actual exam was excellent too, the optician really explained in detail everything they were doing and seeing throughout my exam, all on modern equipment and very thorough. And when my baby started to fuss one of the team even walked her around the office so I could finish my appointment without distraction, thank you đ
I didn't have time for the consultation to find the perfect frames (fussy baby, remember), but they were happy to book me in for another day and asked me some of my likes and dislikes so they could make sure they'd have frames in from their other stores that they thought I'd like. Looking forward to it!”
“This was my first visit to Clelland & Boyd and received a warm welcome along with the offer of a hot/cold drink. I had a full eye examination and everything was explained clearly and concisely. I have never experienced such a deep discussion over choosing frames and really appreciated it. There is such a wide choice of bright colours and shapes which is fantastic. I also didnât feel pressured into choosing the most expensive or made to feel bad for going for less expensive frames and lenses. The whole experience was really positive and would recommend.”
“The staff are excellent and can't do enough for you during the visit...just a pity that my distance glasses lens have gone wrong at the same place on each lens and it can't be explained what has happened to them, They will need to be replaced and they are only a few years old, Just a bit confused on why the coating is coming off.”
“What a great experience! You immediately feel at home in the chic and trendy shop. The staff was friendly, knowledgeable and attentive, offering me some very nice sparkling water. There was a great variety of glasses, offering something for everyone. I was looking for sunglasses and found a great pair that I normally wouldnât have chosen but have quickly become my favorite pair. I will definitely be back and highly recommend Clelland and Boyd!”
“I was very happy with my eye examination with your Optician. I would have no hesitation in recommending this person to other people seeking an eye examination. The Optician made me feel very at ease.”
“Thank you, my visit was an excellent. Mrs Leanne Will was very thorough in tasting my eyes, informative when I asked questions and very friendly . Staff - good mannered and friendly.
Irena S.”
“As always they make you feel at ease right down to a nice cup of tea or a glass of water (fancy bottles!).
The actual test for your eyes is very thorough and explained in detail which makes you feel a little but more relaxed. I now wait for my new spectacles with anticipation and 'glee'.”
“My first visit to an opticians - and received a very thorough check and test.
I had no idea of the cost of lenses and frames - so that was my biggest shock of the day.
Having no prior experience of what to expect - I have to go back for more testing - this time with pupils dilated, so no driving to / from the opticians on that day!
I think I need to speak to friends who wear glasses all the time to find out if my experience was any different to what they are accustomed to - I certainly believe I was thoroughly checked out. The front office staff were considerate, and welcoming.
All in all - a good experience”
