Crazy Price Beds Reviews

Name: Crazy Price Beds
Address: Beecham Business Park, Northgate, Walsall, Aldridge
Rating: 4.44

4.4 Rating 1,516 Reviews

85 %

of reviewers recommend Crazy Price Beds

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admin@sleepdesign.co.uk

Location:

Beecham Business Park, Northgate, Walsall
Aldridge
WS9 8TZ

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Crazy Price Beds 1 star review on 2nd December 2022

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer care is non existent. There is a missing part in the delivery and they’ve refused to reply several emails. It’s still half coupled after 1 month of purchase, and just taking space as we can’t use it. Really dissatisfied that they don’t reply emails and there is no contact phone number. Caution is the word, if you choose to deal with them.”

Helpful Report

Posted 3 years ago

“The two boxes for the bed frame I received were not matching batch numbers and so I cannot put the bed together! I am still waiting for a replacement, hopefully can then increase my rating”

Helpful Report

Posted 3 years ago

“Wasn’t what I wanted”

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Posted 3 years ago

“That was terrible fall apart every time the burn went to lay down on its last cum out parts of the edge fall off and you can see wood weather is meant to be leather did try complaining about this but got no response would not recommend anybody to get anything from them you cannot get in touch with them and they don’t respond to emails or voicemails you leave on the telephone number”

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Posted 3 years ago

“The bed slats fall through every night very disappointed as this was bought with a macmillan grant .. hope this problem is rectified soon. As I am in pain and need a bed”

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Posted 3 years ago

“Bed was very poor quality”

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Posted 3 years ago

“I have been trying to contact you in regards of a bed I have brought and received, everytime I sit on the bed the slats fall through I’m only a small woman. I would like to be contacted about sending back please.”

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Posted 3 years ago

“I called to cancel the delivery as it could not be sent in time for when it was needed - when I ordered it the time date was perfect! Unfortunately, it was delivered when I was away and my son, who was home from uni, accepted it. I called asking that it be picked up and I get a refund but this was point blank refused. I now have a bed I don't need in my conservatory and I am hundreds of pounds out of pocket”

Helpful Report

Posted 3 years ago

“I'm very disappointed by the quality of this bed. I bought the beds from three different sites, and this was the worst. Flimsy build. Drill holes did not line up on the headboard or footboard. Generally very disappointed.”

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Posted 3 years ago

“One thing I did feel positive about is that my mattress felt firmer... Other than that I would say I am extremely disappointed with this bed.. it looks like cheap, badly painted plastic.. badly done soldering too.. it's ugly... I would not recommend this bed at all...”

Helpful Report

Posted 3 years ago

“Got my bed delivered. Holes don't match up to put the bed together. Rang multiple times to get no answer. Emailed to be told they are waiting for warehouse to check batch numbers. A week later I still have no reply back and sleeping with my mattress on the floor.”

Helpful Report

Posted 3 years ago

“Cheaply made. Arrived with the wrong sized parts and the painted wooden parts had bare timber still showing. Didn't send replacement parts, made.it very awkward for returning the item for a refund”

Helpful Report

Posted 3 years ago

we are so sorry you had issues with your bed frame. If you would like to email in, we shall see how we can help you more. Kind Regards Heidi Mccarthy-Brown CPB

Posted 3 years ago

“Unfortunately the frames were too short on the lower part on the bed. I tried emailing snd sending pics but it bounced back. Tried phoning and got nowhere”

Helpful Report

Posted 3 years ago

We are sorry you have had an issue with your bed frame Please send your email to Info@crazypricedbeds.com and we shall help out in any way we can. Kind Regards Heidi Mccarthy-Brown CPB

Posted 3 years ago

“Mattress is more like a peice of solid foam nothing like a mattress I could not even use them as they was eock hard I would never buy from here again very poor”

Helpful Report

Posted 3 years ago

We are so sorry you are not happy with your mattress. We say you need to leave the mattress 72 hours to fully expand kind Regards Heidi Mccarthy-Brown CPB

Posted 3 years ago

“very bad bed”

Helpful Report

Posted 3 years ago

“The quality of the product is shocking, The prices are low, but not low enough to justify the sub-standard materials used in the construction of the bed frames. 3no. Bed slats broke within 2 nights of use, customer service has requested a variety of images be taken of the damaged items and the bed frame to look for structural defects.. avoid this company, any time I attempted to call the phone always said to call during business hours.”

Helpful Report

Posted 3 years ago

Hey Allan, thank you for your review. we are sorry to read that you've had issues with your frames. I have looked into your order notes and cannot see any signs of you reaching out to us via email to resolve this, so I would like to ask you to email into info@crazypricebeds.com with your order details and photos of the issues so we can see whats happened and resolve your problems. Kind Regards Jamie Martin | Customer Experience Team | Crazy Price Beds a division of Sleep Design Ltd.

Posted 3 years ago

“Very short return period. I missed my window by 2 days and the company was so unhelpful. No offer of a credit note or exchange of product. When renovating a house/preparing a toddler's bedroom packages are not always opened immediately and some understanding from the company would have been really appreciated. Now selling the bed on eBay.”

Helpful Report

Posted 3 years ago

Hi Gillian, I am sorry to read your review. I have looked into this case and I can see that you were indeed out of our 14 days return policy for unwanted items. I understand that this can be frustrating, however, all of our return information is on our website for all customers to read. I am sorry we couldn't be of any further help to you. Kind Regards Jamie Martin | Customer Experience Team | Crazy Price Beds a division of Sleep Design Ltd.

Posted 3 years ago

“my headboard is facing the room and there is no fabric on it”

Helpful Report

Posted 3 years ago

We are sorry you are unhappy with the finish of our headboards. I will pass your comments on to the product team. Kind Regards Heidi Mccarthy-Brown CPB

Posted 3 years ago

“Description and pictures misleading and customer service not very helpful, returning a product is completely impractical.”

Helpful Report

Posted 3 years ago

Hello Camilo, Thank you for taking the time to share your review. We welcome all kinds of reviews, whether these are based on good experiences and not so great experiences. We do provide our Returns terms and conditions on our website clearly for all our customers to view. I can only apologise that you would like to return your order. I can see that the details of the Returns process was provided to you on 20th October. Please do respond back to us via email if you require any further information for your return. Kind regards, Rebecca Webster CPB Customer Expereince Team

Posted 3 years ago

“Ordered the perfect bed from the website and waited for the delivery, all was great, tracking was good we got a phone call to say driver was on his way. Driver turns up with no bed on the van. Couldn’t get hold of anyone at the office so sent a mail. Got a response the next day saying bed out of stock and wouldn’t be in for 4 weeks. So cancelled order.”

Helpful Report

Posted 3 years ago

Hello David, Thank you for your review. I am very sorry to read that your item was not in stock, we cannot apologise enough that this happened and for the disappointment that this caused. We have completed a full audit into how this happened to ensure that you nor any of our other customers have to go through this again. I can see that your refund was processed and so should have now been received to your account. I sincerely apologise again for this matter. Kind Regards, Danielle Bruce CPB Customer Experience Facilitator

Posted 3 years ago

Crazy Price Beds is rated 4.4 based on 1,516 reviews