“I visited Currys in Letterkenny on monday11th of March 24. I went in to buy a Fitbit and was helped by Kanika a very helpful lady.Kanika ordered my Fit bit she went out of her way to help me.Kanika is a great asset to Currys.I will definitly be back.Thank you KanikašÆ”
“Morgan, Makal and Rohit from Carrickmines store made my experience so easy and enjoyable with help on an exchange and part refund. They were all so friendly and helpful I left with a smile on my face. Thank you.”
“Hello. I was just in the Naas store today and i was extremely impressed with the world class customer service i received from Benny who sorted out the required updates on my HP Pavilion Laptop. He was helpful, professional and extremely knowledgeable, this is the second time that Benny resolved my issues. thanks so much. Niall”
“Call me old fashioned but I prefer to shop in store and I met very helpful staff in person when I purchased a vacuum cleaner. He also offered to carry it out to my car but as I was practically parked outside the door there was no need. I was looking for a hoover suitable for cleaning with a pet in the house that also had a hepa filter. I bought a currys own brand and I have to say I'm delighted with it. Very reasonably priced too. Thanks”
“When buying a new flatscreen TVs there were loads of choice and the sales assistant was very knowledgeable and helped us to find the tv that most suited our needs”
“We went to Curry's in Sligo for a new hoover today. We were looked after by Johnathan (Johnny on his name badge) who was extremely helpful & was very knowledgeable .I would highly recommend Curry's PC world in Sligo.”
“Went to Currys in Galway retail park today and was looked after by a young man named Peter Doyle (I asked him for his surname) I can only say how fantastic he was, nothing was too much trouble. He told us he was a trainee but his knowledge was outstanding and if he was in doubt he asked his mentor. Made our shopping experience painless. Well done Peter.”
“We had a dishwasher delivered and installed today. We paid for the installation service and what a fantastic service it was. The installer was fantastic. He removed an integrated dishwasher with difficulty which was in place for 20 years and he did not leave until the new dishwasher was perfectly installed and operating correctly. First class job, thank you”
“Good experience @ Curryās, Jervis. Got a good Black Friday deal with them after doing my research. Laptop delivered in store in 5 days. Only sore point that itās ā¬7 to collect in store.”
“Previous experience of buying from this company had been good, with good range of products and fair prices....but delivery team let them down.
Recently tried them again for a large kitchen purchase and delivery team were fantastic, so was glad not to have completely written off the company due to the one bad experience.”
“Very bad still awaiting a refund from a product I purchased 1 year ago.
Have contacted customer care over 7 times. Each time they confirm
Refund an would resolve right away. Each time I receive no further contact”
“Terrible - spent Ā£1,000 on a new computer. Faulty after 30 days. Called to complain and they told me to turn it on and off again. Faulty again a week later.
They are refusing to refund me or provide a replacement. Telling me i'll have to wait a full 28 days before they would look at that.
I get an email after a week to say "they are working hard to source parts for it".
I need this computer for work and this is now affecting me financially.
You try and speak to someone and they are all in South Africa.
I have spent the best part of Ā£2k with the last few months. They will never get a penny more from me.
I will now take this to the Ombudsman.”
“Replaced my gas hob & I called 4 times the same day asking to return the recycled hob as the new job parts were very low quality. I was told by all 4 Currrys customer service people that the recycled hob & parts will be returned on the same day but didnāt & the next day when I called Currys, they said that itās not even collectible from re-cycling Centre & will not be returned. Next time will buy from John Lewis & will never buy from Currys as awful customer service by Currys.”
“Had a washing machine delivered and installed old one taken away delivery installation and removal all charged extra. So was delivered installed and the guy says just put that on a quick 20 min cycle then just use as normal. Then the fun begins washing machine stalls not doing anything for over an hour. Called delivery guy said turn it off and on again. Did this same thing happened. I asked for them to come back but they wouldn't. Asked could they contact customer service for me as in the meantime I had been calling the number on line. 3 hours later after speaking to numerous people all absolutely useless. Going round and round in circles. Curry's hide the information you need even an online chat gave me useless information. Ended up speaking to someone in whirlpool call centre who gave me the details of how to contact curry's absolutely shocking service. Never again will I shop with Currys”
“I purchased a washing machine that took a week to be delivered & when I unpacked it there was a dent on the side of the machine. I reported it the same day & got a response back two days later asking for additional information. But at no stage did Currys advise the machine should not be used. And now they are saying as it is used they wont take it back. Now I am expected to keep the machine even through the sold damaged goods to a customer.”
