Currys PC World IE Reviews

1.4 Rating 135 Reviews
11 %
of reviewers recommend Currys PC World IE

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Currys PC World IE 1 star review on 4th March 2024
Anne Cullen
Currys PC World IE 1 star review on 24th December 2023
Anonymous
Currys PC World IE 1 star review on 3rd March 2022
ACR
Currys PC World IE 1 star review on 3rd March 2022
ACR
Currys PC World IE 1 star review on 19th December 2021
LT
Currys PC World IE 1 star review on 10th August 2021
Chantal Ferreira
Currys PC World IE 1 star review on 10th August 2021
Chantal Ferreira
2
Anonymous
Anonymous  // 01/01/2019
DO NOT BUY TECH OR ANYTHING THAT COULD REQUIRE CUSTOMER SERVICE FROM CURRYS I wish I read these reviews before ordering a washing machine, but you would think curry's would be dependable due to their size. Worst customer service I've ever experienced. I paid for express delivery and got a message saying delivery between a certain time on Saturday. We called customer service when the washing machine didn't show up. No record of our delivery despite the confirmation message. Customer service couldn't care less and wouldn't even process a refund citing that we don't have a specific number (not on our receipt or emails). The staff just kept passing us to other staff members and we had to start from scratch (supposedly no managers or team leads were available). The staff were clearly just trying to get rid of us. I have learned a lesson to pay extra and buy from a smaller retailer that values their customers
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Posted 2 months ago
This is an important message to all Curry PC customers not getting any aid for their concerns after buying a product. I have just got a settlement of full refund after 6 months of hell. All you need to do is file a smalls claim in the small claims court. Pay the 25 euros, its worth it. Save all the email letters, record phone calls. Then go strait to the online site of the small claims court. Its easy as apple pie. Got my full refund. They need to know they will be held accountable to the way they treat their customers. Hope this helps.
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Posted 2 years ago
Do yourself a favour and go to harvey normans Because the experience you will get at currys is hardly normal
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Posted 1 week ago
If I could give 0 stars I would. Curry’s Galway recently sold me a 2nd hand faulty laptop with someone else’s information still on it, it was sold as a new product (not a refurb). I contacted the previous owners who told me they’d returned it 3 days before as a faulty item & were refunded. Now Curry’s won’t return calls or emails, unbelievable!
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Posted 2 months ago
Disgraceful company. Customer service is shocking. Received a cooker with something missing so can't use it. Didn't have a cooker for Christmas day. Can't get a refund. They are robbers. Look up the comments on Facebook and trust pilot and here. Do not order from Currys. Read reviews first is you don't believe me!
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Posted 3 months ago
LIARS WITH 0 CUSTOMER SERVICE KNOWLEDGE! I was given a delivery date and time slot then got a call to say they are 5 minutes away and after 90 minutes no one turned up and no one contacted me so I called numerous times and was finally told the van had broken down but the delivery will be made shortly. I waited the entire day and called 5 times and was told the delivery is on its way but it never turned up and eventually I got a message to say the delivery will be made 5 days later. I wasted my whole day waiting for a delivery which was never going to be made and now I have potentially waste another day waiting for the delivery again. customer service team are in India/South Africa and other places and they have 0 skills and knowledge to deal with your enquiry so the whole process has been terrible. I will NEVER order from these liars again and will use a more reliable and trustworthy companies in the future. Bunch of lying deceitful plonkers to put it nicely!
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Posted 4 months ago
Wish I could give zero stars. Dreadful company to deal with. Won’t adhere to oven replacement which they legally have to. Have obtained engineer certification to say oven was faulty and they still will not replace the equipment. They even tried to say our contract was with the oven manufacturer and to take it up with them. I wouldn’t spend a cent in this place again. I’d rather pay double the price and go with a reputable company.
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Posted 8 months ago
AVOID THIS COMPANY AT ALL COSTS I have had the worst consumer experience ever with Currys in terms of ordering a product on 17th March and at time of writing (March 30th) it not being delivered. I wont bore people with the amount of hours back and forth with them on email, feedback forms and calls all to no avail. The have no respect for customer care and when I demanded a full refund they advised it will take 21 days to launch an enquiry with the courier who stated it was delivered when it was not. They have refused a refund until they can undergo an investigation and no apology for this was offered. I will also be contact the consumer protection commission and other social media outlets as they are a disgrace. I will never purchase from them again and am advising other consumers not to deal with them Please spread the word not to expect customer service from Currys and if you had a bad experience like so many others put it online The other reviews here should also be read as well of customer reviews elsewhere Date of experience: 30 March 2023
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Posted 11 months ago
Never buy anything from Currys. The worst company in the world. The customer service is horrendous!! All the idiots in this world are working together in their call centre. Useless people. Ordered a washing machine online and not delivered. No communication about the delivery even after a week. Contacted customer service multiple times. Now I cancelled my order. God knows whether I get my money back.
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Posted 1 year ago
Non-existent Customer Service - utter liars. I bought a HP laptop online, last September, for our daughter starting college. At the end of January the charger stopped working so I brought the laptop into Currys Waterford on February 11. The staff were immensely helpful in this store and contacted the Technical staff in the UK who promised to dispatch a replacement charger and it should be with me the following week. It never arrived! In the meantime staff in Currys Waterford, who were embarrassed to say the least, supplied me with a second-hand charger to keep the laptop going. I contacted the Customer Service section by email and following apologies they promised that another charger would be dispatched. Charger number 2 never arrived! Contacted Customer service again; more apologies and a sincere promise that another charger would be dispatched. Yes, you have guessed correctly - charger number 3 never arrived! What a shameless pack of liars; I can only conclude that it is Currys.ie company policy to lie and lie repeatedly to customers in the hope that they will eventually give up and go away because Currys.ie have no intention of honouring their warranty obligations, which is a breach of consumer law. Interesting that Currys.co.uk review rating is 3.7/5 while Currys.ie review rating is 1.5/5 - what does that tell you about Currys attitude to its Irish customers? Just avoid shopping with this company or you could have the same diabolical treatment as we experienced. However, this is not the end of the matter.
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Posted 1 year ago
Distrubingly bad. Poor customer service performed by college students who just simply don't care. Never, never ever again shall I buy anything from this so called computer sale company. Buying a laptop turned into a 4hr wait to install a summer deal of virus protection, cloud and Windows. They just don't know what they are doing. Can't keep staff. Bad experience.
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Posted 2 years ago
If I could give 0 stars I would! I bought earphones for my nephew for Christmas which were faulty. Contacted Curry’s “customer care” on January 1st. It is now almost April & I am still waiting for a refund. They have promised that DPD would contact me to arrange collection of items twice, I have heard nothing. I will never spend another cent with this company. All requests for a call from management are ignored. They are a disgrace.
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Posted 2 years ago
I placed an order on line and the money was deducted from my bank account. I received an order acknowledgement from a "DO NOT REPLY" mailbox and now I have no idea when it will be delivered. The order tracking does not work and extremely difficult to get through to Customer Service.
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Posted 3 years ago
Extremely disappointing service. It couldn't have been more frustrating dealing with late delivery and Currys customer service - Couldn't access a human being who would help resolve undelivered product. Keep being redirected to automated online support which doesn't recognise any of the codes to identify the product that I have been sent by Currys. Still waiting on a delivery. Needed the product for work and bought it online from Currys as the product was listed as 'in stock' and 'Delivered within 7-9 days'. This was not the case. When I went to a Currys store on the high street (which is separate to the online service) the staff found that the product I had ordered online was apparently not in stock and therefore would not be delivered on time. Have tried contacting customer support by phone but keep being redirected to automated messages. The tracking order is not recognised. So unbelievably frustrating, I attempted to make a complaint but this is turning out impossible as this can apparently only be done online - the link to do so is hidden in the terms and conditions - when you click on it you are redirected to a EU commission website for dealing with online disputes - on this website I cannot locate the actual link or page on which to make the complaint. I will most certainly not be using Currys services again.
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Posted 3 years ago
Disgraceful customer service. Bad English Dont know locations of stores Profiling customers Not attending to complaints Faulty goods Disrespectful communications. How bad can u get. Dublin
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Posted 2 weeks ago
I ordered a microwave online their was no sign of it being delivered so a week later I rang to which they cancelled due to long processing that was almost a month ago I’ve been emailing constantly asking for my refund to which never replied so I’ve been constantly ring still asking for my refund to which I was told it’ll be in my bank in so many days but still no sign of my refund I’m seriously thinking of taking this further
Currys PC World IE 1 star review on 4th March 2024
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Posted 3 weeks ago
DO NOT BUY FROM CURRYS IRELAND. One month ago I purchased a washing machine and dishwasher, both started having problems. I rang 8 different numbers and sent 4 emails, I got cut off the phone call or told it wasn't the right number, they couldn't help. Still no one has replied to my emails. Contacted their Facebook messenger requesting a refund MULTIPLE TIMES and they will not issue it. They have also given me a number that doesn't even connect the call. DO NOT BUY FROM CURRYS IRELAND.
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Posted 1 month ago
Firstly, the heat was stifling, that would be ok if you were in and out in 10-15 minutes. It took 20 minutes to get an a store assistant to help us . We chose a hob from the rack. We were told it was induction only. I didn’t want a n induction so we proceeded to the computer. After another 10 minutes online we wee advised that you had no hobs in store and we would have to wait until Saturday. This wouldn’t do. We picked up a deep fat fryer and queued to pay. After getting to the top these cash register assistant walked off the till. Seriously we wasted 50 minutes of our life.
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Posted 1 month ago
I purchased a Lenovo Tablet late December 2023 which turned out to be an unwanted gift. I contacted Currys Customer Services and was told I would receive an e-mail from DPD regarding collection within one hour. Two hours later I contacted them again and was told by another staff member that they had no record of me ever contacting them concerning a refund. I was told I would be contacted the next morning. I heard nothing and the next afternoon I rang again. This time I was allocated a case number and advised of a DPD home collection reference. DPD collected from my premises the next morning and gave me a tracking reference. This clearly showed later online me that the item was delivered back to Currys in Dublin the next morning. After a few days I queried why I had not heard anything and was told by customer services that they had no record of my returned item ever having been scanned back into stock and would need to investigate. I contacted DPD and was advised the name of the person who signed their receipt when the tablet was returned and also that they could easily provide Currys with photographic evidence of the item placed in a Currys Returns Trolley. I forwarded that information on but was informed they still had to fully investigate. I then informed them of my dissatisfaction with this whole matter and threatened to contact my family solicitor. The next day I received an e-mail advising me that my order had been cancelled and a full refund issued. I had the full amount paid back into my bank account the next day and presumed that was the end of the matter. Today I have received an email advising me that a full refund has again been approved and I could expect to receive the full amount (less postage) back into my account over the next 5 working days. I will now have to contact them again in the morning and let them know I have already received my money back. The whole situation has been an administrational disaster. I have been a prolific customer with Currys over the past few years purchasing well over €2500 of items but unless some sort of goodwill gesture is made by them concerning this fiasco then I will neither recommend them or buy from them again. I communicated with them via email, telephone and live chat concerning this.
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Posted 1 month ago
Went into Curry’s Carlow this morning, staff completely unhelpful, asked about a small fridge and tumble dryer told to help my self. I walked out. I will never go into that shop again. O stars.
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Posted 2 months ago
Currys PC World IE is rated 1.4 based on 135 reviews