Day Owl Reviews

Name: Day Owl
Rating: 4.78

4.8 Rating 750 Reviews

95 %

of reviewers recommend Day Owl

4.8

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was shipped incorrectly, but customer service was excellent to patch things up”

Helpful Report

Posted 1 year ago

“Only five stars?!? Clearly, you’re 10+! From shopping to shipping & delivery was so quick! A small -more than satisfactorily handled- hiccup and I’m happily toting my work life around in the most sustainably stylish way.”

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Posted 1 year ago

“Haven't used it yet, as it is for traveling, and our trip is not for a few months. However, it is a beautiful bag, and I think it fits my space requirements well. Mostly, thank you for the amazing customer service. The color bag I chose was delayed a bit, so you sent me a whole other backpack! When you said you were sending a bag to apologize for the delay, I thought for sure you meant a market bag.... So generous!”

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Posted 2 years ago

“I bought a Day Owl backpack around 2 years ago. I loved it so much that I wanted to buy a second one, but when I went to buy a second one, I was saddened to see that they had stopped selling items for the time being. Fast forward around a year, I thought to myself "I love my backpack, I wonder how Day Owl is doing." Then I went to their Instagram and saw that they were back, baby!!! I immediately bought a new backpack in a different color (the green is BEAUTIFUL and I'm obsessed with it). So glad you all are back!”

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Posted 2 years ago

“Very attentive customer service folks”

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Posted 2 years ago

“The wait list was worth it.”

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Posted 2 years ago

“Great exchange and i was even offered a discount. Amazing”

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Posted 2 years ago

“Easy process, beautiful bag.”

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Posted 2 years ago

“I absolutely love the backpack - so cleverly designed AND sustainable. It’s like finding a unicorn! Purchasing and shipping were seamless. I do wish it arrived in more sustainable packaging.”

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Posted 2 years ago

“Very intelligently designed back pack. Lightweight, compact yet spacious enough to accommodate everything you would need in a day. I especially loved the hidden pocket for keys and wallet. 💯 % satisfied with the product.”

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Posted 2 years ago

“Quick shipping”

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Posted 2 years ago

“There’s limited storage options in the main/central compartment (just the two flaps) but otherwise this is the best backpack I’ve ever owned. The water bottle pocket is genius. I find its different features such as the handle really come in handy when traveling. The build quality is superb and it’s held up very well after almost a year of rugged use. Can’t recommend this backpack enough.”

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Posted 2 years ago

“Very easy!!”

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Posted 2 years ago

“Great customer service and super fast shipping. Love the sustainability component.”

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Posted 2 years ago

“No issues at all :)”

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Posted 2 years ago

“Daily Owl's website was easy to navigate and they were very communicative throughout the shipping process so that I knew exactly when to expect my backpack to arrive.”

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Posted 2 years ago

“I found the website easy to navigate and the products are well designed and made.”

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Posted 2 years ago

“I love my small backpack! It’s absolutely perfect with just the right fit, number of pockets, comfortable straps, sturdy zippers…all of the features are great! The color is exactly what I was expecting. It’s sturdy but not bulky. Light weight. The convenient insulated pocket for my water bottle is a fabulous addition. Day Owl is a company that I can easily believe in and spread the word. Thank you!”

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Posted 2 years ago

“Nice website, easy ordering, medium-fast shipping.”

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Posted 2 years ago

“I’m loving this bag and cord pouch so far! I’m using it as my daily bag for the office and it’s wonderful. Has plenty of space while not being too big and a great number of compartments. Fits my shoulders well. I’m glad this popped up in a recommended suggestion as I had not heard of the brand before. Recommend this to others!”

Helpful Report

Posted 2 years ago

Day Owl is rated 4.8 based on 750 reviews