easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
Hi Adrian, we are sorry you did not have a great experience. I can see that your did not use your bundle so I will process a refund right now. We have 000's of customers using our service in Turkey without problem, so there must be an issue with your phone. We do not have record of you contacting our support, so we did not have the opportunity to assist you. I would be happy to give you a new data bundle and with the help of our support, you can test it and have it working for when you next travel, let us know.
“I was truly impressed with easySim.global and how well their service works in all the countries listed. I did try them in at least 5 countries on the list. Initially, I was a little sceptical but once I had used their service I was really happy with it and the fact that it is such good value for money!”
“Pros:
- very easy registration and startup
- clear documentation (what else countries can I use etc.)
- good prices
Smalls Cons:
- network of Telekom Germany is slower with easySim than with Telekom Germany SIM (only 1 MBit/s)
- My phone Samsung S20 requests a reboot when enabling/disabling easySim. This is not necessary when enabling/disabling other e-Simcards.”
“Great temporary sim that enables you to use data abroad without changing your physical Sim and number. Bit tricky to activate at first - instructions not the clearest (even my 18 year old had difficulty), but once it’s sorted it works perfectly. Second time around much easier.”
“I used it via an eSIM for UAE. Completely hassle free and very transparent. Also the monitoring of the data consumption. Can't be done better from my opinion”
“I bought a esim which worked fine on my phone for when I was in the UAE. My husband did the same however we didn't realise his phone doesn't have the esim function so he gave me all the details. I could not get the sim to work. I contacted customer services who explained how I needed to set it up (I already knew this as I had one previously) when I emailed to say it still didn't work I never received a reply. A waste of £25.”
Hi Corrine, we are sorry you did not have a great experience, I would like to fix this now. We have investigated your account and we can see you raised a support case on 03-Sep and we responded in 49 mins. We didn't receive a reply from you so after 24 hours we followed up with another response. No reply was received so the case was closed. It seems like you are not receiving our emails, so would you please check your spam/junk folders so we can get to the bottom of this. And, we can see your data bundle was not used, so we will be processing a refund right away. We are going to contact you off-line because we would like to resolve the eSIM issue with your husbands phone, so you are eSIM ready for your next trip. Safe travels.
