easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Very quick response to a cancellation request. Thanks to the customer service team. Its when things go wrong and how your supplier responds that sets companies apart. In this case they responded really well so I will be coming back!”
“Great service, installed very easily with the instructions provided prior to a trip to South Africa. When there the easySim worked perfectly, great connection without and noticeable drops in service. Will absolutely use again on worldwide travels.”
“Excellent! Would have been lost without this device travelling through South and North America.
Best part was you get a message letting you know if you are running low.”
“The eSim did not work as expected in Brazil (I could only use email and WhatsApp)- but the support from the technical team was outstanding, I only paid 50% owing to ltd service. I would definitely use this service in future, and hopefully with a better outcome”
Hi Ronny, thank you for your feedback. I have checked your eSIM and I can see that you purchased a data bundle for Madagascar and last used the eSIM in the Seychelles. I cannot find any support case from you so we did not have the opportunity to assist you. However, I would really like to understand where our eSIM did not work for you so that we can investigate. I will contact you off line. Safe travels, Jim
Hi Nicholas, thank you for your feedback and we are please our eSIM worked for you but we are disappointed to hear you had some issues. I have checked but I cannot find any support cases raised by you. We would loved to have helped and I am sure we could have overcome the connection problems you experienced. We hope to see you on-board again soon and please reach out to us if you have any questions in the future - we are here to help. Safe travels, easySim.
“Very easy to set up connecting to local networks.Great customer support if you experience any problems. We had a brilliant time in Andorra skiing and frequenting some of the many excellent restaurants. I'd definitely would use easySim on future trips.”
