You're more than welcome! Thank you for the kind review, we greatly appreciate your feedback and are happy that you enjoyed your shopping experience with us.
“The extractor fan that I ordered has still NOT arrived. I have logged this with you on the "Contact Us" part of your web site. But have not recieved any comunications. Also disappoited so see that there is not phone number on the website.”
Hello,
Thank you for your review.
The only message which we seem to have from you arrived 2 days after you left this review, we have now responded to this message in a timely manner and confirmed that the goods were delivered on time, on the 7th of February to be precise.
If you dispute the POD, please reply to our email which we sent this morning and we shall investigate further.
Thank you.
Thanks for the feedback, Luke. We really appreciate your review and are glad to hear that you enjoyed your experience shopping with us.
We hope to see you again soon 😊
Thank you for the kind review, Alison. We greatly appreciate the positive feedback especially considering the issue with your order.
Many thanks,
Sam - Team EO
“Great service, cant ask for more .. ordered quite late in the day came the next day on free delivery and part was spot on.. excellent, would recommend.”
“Whilst researching EV chargers you seem to always get pointed towards the more ‘known’ brands however, thanks to my Electrician I discovered this charger and Electricals online. It’s HALF the price of a bigger brand charger and does the same job! It is discreet and tidy and whilst other brands will happily charge and extra £50-£100 to extend the cable length, this one already comes with 7.5 metres which is more than enough for most people. The app is simple to use and also allows for manual override of the random charging timer meaning you car get your vehicle straight on charge without delay. Installation took very little time and zero complaints from the installer and myself. I would without a doubt highly recommend this charger as a budget friendly solid choice! Fear not it also comes with a 3 year warranty the same as your other popular brands. Electricals online website was very easy to navigate and postage was free and pretty much next day delivery. Well packaged and protected.”
Thank you for the kind and detailed review, we really appreciate your review and are glad to hear that you are happy with your order!
We hope to hear from you again in future :)
Kind regards,
Sam - Team EO
Many thanks for the review, we are glad that the product has served you well and that our service was up to standards.
We hope to hear from you again soon!
Best regards,
Sam - Team EO
Hello,
I'm very sorry for the issue with your order. I can't see that we have had any contact from you about this issue, please could you contact hello@electricalsonline.co.uk and detail the problem so that we can resolve it?
Best regards,
Sam - Team EO
Great to hear it! Thank you for taking the time out of your day to leave this positive review, we appreciate your comments and hope the thermostat controller continues to work fell for you.
“Easy website to navigate and Easy to complete transaction. Wrong part supplied but that's because the information given from manufacturer was wrong so not their fault, it will cost me to return so the item will go in the bin.”
Hello,
Thank you for your review.
Please could you provide more information? I can't see any emails from you, so I am not sure if this situation has been resolved. If you have received the wrong item, we will be more than happy to help you.
Please reach out to hello@electricalsonline.co.uk so that I can assist you.
Many thanks,
Sam - Team EO
