We're glad to hear that you had a positive experience with us, thank you for taking the time to reflect that in this review.
We hope to see you again soon!
“Dimplex panel heater delivered but wall bracket missing, which seems to have been a Dimplex error.
Sam at E.O. was able to get a bracket from Dimplex which was delivered quite quickly. If not for this issue, would have given 5 stars.”
John,
Apologies for the issue with your Dimplex panel heater, we're glad that the situation has now been resolved and hope that the item works well for you now that you have the bracket.
Many thanks for the positive review in spite of the issue, we greatly appreciate your feedback.
Many thanks for your review, we're glad that your issue was sorted with the delivery but we apologise for any delays/confusion in the first place.
We appreciate the feedback and hope to see you again soon.
Many thanks for the feedback, apologies for the issue and any inconvenience caused. If there is anything else that we can help you with please stay in touch.
“Ordered 4 ( Bell 200w asymmetric lights) and paid extra for next day before 12. The lights I ordered didn’t turn up and I had a cherry picker on site. I chased up to be told fed-ex had lost them and when I asked to see the email was told it was the manufacturer who hadn’t sent them ( Bell) I ended up having to pay extra day for cherry picker, but was told they weren’t obliged to give any compensation. I also sent email to electrical online saying how dissatisfied I was, but never got a reply. Basically they didn’t care. I will not be using electrical online again.”
“Still waiting for them to contact me after I need to return my order. Have requested they contact me twice in two weeks and still have heard nothing.”
Hello,
Please could you confirm the email address that you sent the message to? As well as your email address please?
We have searched our inbox for your name, order number, and email on your order, but we can find no record of you contacting us. Please let me know so that I can help you as soon as possible.
Many thanks,
Sam - Team EO
“Thank you for inviting me to share feedback. Unfortunately, as I have not yet received my order or any update regarding its status, I’m unable to provide a positive review. Requesting feedback before fulfilling the order has not improved my experience, and at this stage, I wouldn’t recommend your service.”
