“Purchase through the website and everything went smoothly delivery was for next working day but when checked on the delivery company DPD it was getting returned. Contacted customer service and spoke to David very nice and helpful reorder everything and I received it next day all except 1 roll of cable that again the delivery company DPD did not deliver but again David sorted it”
“I ordered early morning so items would be dispatched same day. Not the case, I contacted the sales team the following day afternoon dispatch notification, only to be told the consignment would be ready for dispatch later the day.”
“Very quick service but I think the web site needs improving. I ordered the Veritas sensors but they didn't come with any mounting brackets. Perhaps the web site description needs to mention that these won't be included and need purchasing separately.”
“I brought Hager rcbos they were a very good price but wasn’t next day delivery as told it would be had to message to find out when it would be delivered then it arrived in 2 packages a day apart”
“Product of good quality, price reasonable. Arrived promptly. However, didn't state in its description that you would probably need a shade carrier because the centre fitting is approximately 11cm (not normal lamp fitting size).”
“Good information about goods on website. Live person on telephone. Very fast delivery.
Would have liked opportunity to specify the colour of the bulb (EG warm white) for the light fitting I ordered”
“I paid for the goods easily enough and received the goods I ordered in good time-
I have opened each box and fitted any of the fixtures, so it's too early to say-
Once I have fitted them, I will be able to write a proper review - but so far so good.”
“I always buy from here as the prices are good. Communication could be a little better and can sometimes take a while to here back from them. Over the time I have used them to supply CCTV equipment, I have noticed a markiable change for the better in the quickness of responses.
One thing that could be better is them updating the tracking information on orders as its difficult to know when stuff is being delivered.”
