ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,657 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Aftercare was terrible”

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Posted 4 years ago

“Very annoying as a customer when you make a purchase and then the sales assistant is trying you sell you even more. From insurance and now even trying to sell on behalf of electricity suppliers. Seriously? I had a heavy item and two young children with me , too busy was this rubbish and distracting from my kids. Enough ✋🛑”

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(ElectroCity Kilkenny) - Posted 4 years ago

“After 10 weeks waiting no one could give me a date for my delivery”

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Posted 4 years ago

Hi Gareth, thank you for taking the time to write a review – we value all feedback, good or bad. In this case your range cooker was listed as a special order item which we do mention can take a significant amount of time to arrive as these are made to order. We don't like to pass blame, but in this case Beko were experiencing incredible delays with both their factories and delivery partners which meant your order was pushed back several times. We are looking at ways to the experience of ordering a special order product more seamless.

Posted 4 years ago

“Ordered TV on 09/09/21 still no feedback or TV 13/09/21. Very disappointed ☹️”

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Posted 4 years ago

“Product arrived with minor damage. No response received when this was reported.”

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Posted 4 years ago

ElectroCity is rated 4.7 based on 2,657 reviews