Elizabeth Rose Reviews

Name: Elizabeth Rose
Address: 67 High Street, Tenterden, Kent
Rating: 4.92

4.9 Rating 444 Reviews

99 %

of reviewers recommend Elizabeth Rose

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+447702040189

Email:

michael@elizabeth-rose.com

Location:

67 High Street,
Tenterden
Kent
TN30 6BD

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Elizabeth Rose 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Helen ..love your shop especially when you are about & we have a chat ! If I had more £ & less bills to pay I would be in more to buy lots of goodies tho I don’t do too bad .have bought some fab clothes boots trainers jackets earrings over the time I’ve been in to E R ..well it’s been a long time because I was a size 10 when I first shopped & now sadly a ssshhh 14 🙈..all the girls are nice & helpful & Micheal always has a chat ..so keep going in these challenging times .sell lots & see you soon .xx”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this lovely review. It is always a pleasure to see you in the shop and we are so glad that you enjoy all the lovely clothes that you have purchased from us. Thank you so much for your support.

Posted 2 years ago

“I had a problem with the blouse I had purchased. When I got home there was a black mark on it! How it got there is anyone’s guess, as I’d tried it on in the shop and it was perfect. I phoned them and they arranged a return postage, then returned it to me in perfect condition. I can only guess that it picked up the mark when the shop assistant was wrapping it up. Full marks though for their after sales service, I’ll certainly be shopping again at Elizabeth Rose as it’s one of my favourite shops.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you had an issue with your blouse but so glad that we were able to resolve it to your satisfaction, excellent customer service is so important to us and we are so pleased to hear that you are happy. Thank you for taking the time to leave us this review and we look forward to welcoming you back soon.

Posted 2 years ago

“Helen and Michael run an exceptional shop with very good staff and a good choice of clothing, etc. It is always a pleasure to go there.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us this lovely review. We are delighted that you enjoy our products and service.

Posted 2 years ago

“At Elizabeth Rose I feel I have had a personal invitation into a bright, colourful and comfortable shop with charming and helpful assistants. A true five star experience.”

Helpful Report

Posted 2 years ago

That is so lovely to hear. Thank you for your kind words and your support.

Posted 2 years ago

“We are so lucky to have such a wonderful shop in Tenterden. You can buy outfits for most lifestyles as well as amazing occasion wear , or just a summer basket !! Helen and her staff are incredibly nice , knowledgeable but not at all pushy . If I don’t buy on the odd occasion they still make you feel welcome and special. Thank Elizabeth Rose .”

Helpful Report

Posted 2 years ago

We are so happy to receive your lovely review. Thank you for your positive comments and we are delighted that you enjoy our service and products. We appreciate you taking the time to leave us this lovely review.

Posted 2 years ago

“I used to live near to Tenterden and was a regular visitor and shopper in Elizabeth Rose. I now live the far end of West Sussex but I receive email updates of what's in store and I do buy! I have never been disappointed and the items arrive safely and promptly. I am so thankful to be able to remain a customer.”

Helpful Report

Posted 2 years ago

Thank you very much for your kind comments and for your custom. We are delighted to still be able to assist with your clothing needs despite moving away from Tenterden. Thank you for your support.

Posted 2 years ago

“As always found what I was looking for at Elizabeth Rose and Helen and her staff were most helpful”

Helpful Report

Posted 2 years ago

We appreciate your kind comments, thank you.

Posted 2 years ago

“I have had nothing but the best service shopping online at Elizabeth Rose. A great selection of high quality merchandise, fashionable designs and prompt and friendly service. Shipping internationally at a reasonable cost with VAT free pricing and timely delivery. Thank you Elizabeth Rose!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write this review. We are delighted to hear that you enjoy our products and our service. Thank you for your support.

Posted 2 years ago

“I frequently buy clothes from Elizabeth Rose online. I discovered this fabulous shop whilst on holiday in Tenterden, several years ago. The service is excellent, items arrive within a couple of days, always beautifully folded and wrapped. Any returns I make, which are few and far between, are credited to my account extremely quickly. I find their clothes to be very good, ranging from classical to quite quirky, something to suit all tastes. Not a cheap shop but everything is good quality, and the prices are comparable to high end high street chains. I shall certainly be shopping there in the future”

Helpful Report

Posted 2 years ago

We really do appreciate your positive words and your support. We are very glad that you found us during your holiday and have continued to enjoy our service. It is lovely to hear that you are pleased with the selection of clothes that we offer, we work hard to provide a wide range of styles and brands. Thank you also for mentioning our quick refunds , we know how annoying it is to wait for refunds and therefore try to refund any returns on the same day receive them.

Posted 2 years ago

“I’m never disappointed with anything that I buy from Elizabeth Rose it washes beautifully and last and lasts you never get bored with your purchases”

Helpful Report

Posted 2 years ago

We appreciate your kind review and are delighted to hear that you love your purchases from us. Thank you for your support.

Posted 2 years ago

“As always friendly curteous professional customer service. Love the variety of clothing. Still wearing clothes from my honeymoon 1998”

Helpful Report

Posted 2 years ago

We are delighted to hear that you enjoy our selection of clothes and our service, thank you for your comments.

Posted 2 years ago

“Always a pleasure shopping here. Staff so helpful and friendly.”

Helpful Report

Posted 2 years ago

Thank you so much for your positive comments.

Posted 2 years ago

“Lovely selection of clothes that are wearable as well as modern and on-trend: impeccable postal service.”

Helpful Report

Posted 2 years ago

We are so pleased to hear that you love our selection of clothes and have found our postal service to be be good. Thank you for your review.

Posted 2 years ago

“A gem of a shop. So rare to find a fashion store that not only has a wide selection of styles & brands to choose from but to also have a lovely team who are both skilled - and honest - in their advice about what suits you as well!”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words. We always endeavour to find lots of different and exciting brands and are pleased to offer a wide variety of styles and designs. Good customer service is a priority for us and we are so pleased to hear that you are happy with our service. Thank you for taking the time to leave us this review.

Posted 2 years ago

“Excellent boutique very nice staff. Please keep stocking Olsen, Rabe, BettyBarclay and the similar fashion names. We are fortunate to have you.”

Helpful Report

Posted 2 years ago

Thank you for your kind words, we ,too, are fortunate to have such lovely and supportive customers, thank you.

Posted 2 years ago

“I have always found what I want in this shop and the staff are very helpful and pleasant.”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Thank you for your positive comments.

Posted 2 years ago

“Always a pleasure to visit, everyone so helpful and welcoming. Nothing is too much trouble. Elizabeth Rose is Unique.”

Helpful Report

Posted 2 years ago

It is lovely to receive your positive comments, thank you for taking the time to leave us a review and for your support.

Posted 2 years ago

“Excellent service, exchange very easy”

Helpful Report

Posted 2 years ago

Thank you for your review.

Posted 2 years ago

“Customer service second to none. Staff very knowledgable on products. In fact an all round first rate experience and one I shall come back to time and time again.”

Helpful Report

Posted 2 years ago

It is lovely to receive your kind review and we are delighted to hear that you are happy with our service. We look forward to being of assistance again soon.

Posted 2 years ago

Elizabeth Rose is rated 4.9 based on 444 reviews