Elizabeth Rose Reviews

Name: Elizabeth Rose
Address: 67 High Street, Tenterden, Kent
Rating: 4.92

4.9 Rating 444 Reviews

99 %

of reviewers recommend Elizabeth Rose

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+447702040189

Email:

michael@elizabeth-rose.com

Location:

67 High Street,
Tenterden
Kent
TN30 6BD

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Elizabeth Rose 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful team!”

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Posted 2 years ago

Thank you for your review.

Posted 2 years ago

“It's always a pleasure to order from Elizabeth Rose, the quality, packaging and delivery is superb.”

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Posted 2 years ago

Thank you for your continued support and the kind words.

Posted 2 years ago

“Excellent service Quick delivery, would recommend. No hassle shopping with plenty of choice Thank you”

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Posted 2 years ago

Thank you so much for your kind words.

Posted 2 years ago

“Lovely, varied choice of fashions and the postal service for more distant customers is excellent.”

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Posted 2 years ago

Thank you for your kind words, we love sending our parcels all over the country, and world, as we appreciate not every one is able to visit the shop in person.

Posted 2 years ago

“Your customer service is perfect. Unfortunately I purchased from Greece and had huge delay in the custom. Other than that I would choose you again and again, but only if I would be patient to wait for the order. Thank you for all.”

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Posted 2 years ago

Lovely to hear that you had excellent service, apart from the Customs delay. thank you for leaving your review and for finding us!

Posted 2 years ago

“This was an exquisite blouse. The collar detail was stunning. However, I found the camisole a little tight underneath. I ordered Size 3 - I'm usually a Size 14 in a blouse. The sleeves were also a little long possibly due to the style. So reluctantly I decided to return the item. Refund was swift.”

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Posted 2 years ago

A shame the blouse was not quite right, thank you for leaving a review.

Posted 2 years ago

“This was the only outlet for the "Foil" trousers I was looking for, they were sent to me quickly and it was a perfect transaction- they fit so well they could have been made for me- description online took away the doubt for me!”

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Posted 2 years ago

We are so pleased that we could match you with your perfect trousers, thank you for your review.

Posted 2 years ago

“Excellent service as usual and the shoes are very comfortable.”

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Posted 2 years ago

Thank you so much for your review.

Posted 2 years ago

“Good service. Received my refund 2 days after mailing package.”

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Posted 2 years ago

Thank you for your review and 5 star rating.

Posted 2 years ago

“Very friendly and efficient service from Brigitte who obviously has great knowledge of the brands you sell. I will definitely be visiting the shop again!”

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Posted 2 years ago

Brigitte has been with us for over 20 years and certainly knows her stuff without being pushy. It is great to hear you enjoyed your visit, thank you for your review and see you soon.

Posted 2 years ago

“Fabulous experience and would not hesitate ordering online from Elizabeth Rose again. Very fast delivery, great communication. My order did not fit and I received an instant refund. Great customer service.”

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Posted 2 years ago

Thank you for leaving such a lovely review, your comments are much appreciated.

Posted 2 years ago

“Always a pleasure to shop, very helpful & friendly staff.”

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Posted 2 years ago

Thank you for your kind review and continued support.

Posted 2 years ago

“Fantastic service very professional”

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Posted 2 years ago

Thank you for your kind words.

Posted 2 years ago

“I’ve always loved shopping there in person and have bought many outfits over many years. Now I’m getting older it’s good to look on line. However I do notice that many things only go up to size 18 when there were always plenty of choice in size 20 especially trousers.”

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Posted 2 years ago

Thank you for your kind words and support over the years. We do have some items in size 20 but will pass your comments to our buyer.

Posted 2 years ago

“Bought a lovely cobalt blue and white dress. It's very nice and have worn it a lot this summer”

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Posted 2 years ago

Thank you for leaving your review, we hope there are lots more summery days so you can wear your lovely dress.

Posted 2 years ago

“The homepage is really good, prices interesting. The order was processed very fast. Sadly I didn't know, I had to pay taxes to Germany, 20 Euros, so I won't buy again from onlineshop. But I would like to pay a visit to the shop if I travel to England.”

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Posted 2 years ago

Thank you for kind words, we would love to see you in person if you visit. Sorry you had to pay the taxes, it is like that since we left the EU, we do put the information on our website and tried to email you the information, but the email was sent back.

Posted 2 years ago

“Great selection of clothes and service! Descriptions and size guidance are accurate and very helpful. Please more size 16/ XL summer Aspiga dresses!”

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Posted 2 years ago

Thank you for your review, your comments have been passed to Helen for when she does the buying.

Posted 2 years ago

“Very please with my sleeveless cardigan/waistcoat. Packaged well and prompt delivery”

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Posted 2 years ago

Hope you enjoy wearing it, thanks for the review.

Posted 2 years ago

“Prompt delivery and easy returns. A pleasure to order from! I will definitely be shopping with Elizabeth Rose again.”

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Posted 2 years ago

Thank you for your review and recommendation.

Posted 2 years ago

“My trousers arrived promptly and nicely packed. many thanks”

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Posted 2 years ago

Thank you for your lovely review.

Posted 2 years ago

Elizabeth Rose is rated 4.9 based on 444 reviews