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Essential Clinic Reviews

4.6 Rating 2,266 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,266 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Amazing service! Fast, easy, 100% online and no hassle!
Helpful Report
Posted 1 year ago
I still javent recieved my order, 2 weeks later. Sent to the wrong address, and fed ex is brutal to deal with also
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Posted 1 year ago
Hi Damien, Thank you for taking the time to leave your feedback, we appreciate it. We regret to hear about the issue you’ve encountered with your shipment. Our records indicate that the initial address you provided in the online form was the one used for shipping, which you later informed us was incorrect. Our partner pharmacy sent a message on January 11th notifying you that the order would be dispatched to this address, and it was shipped out the next day. We received your response on January 18th, a week later, informing us that the order was not delivered to the correct address. Regrettably, by this time, it was too late to reroute the order to your new address. Despite our pharmacy’s efforts to resolve the issue with FedEx, they were unable to arrange for redelivery as the parcel had already been successfully delivered to the address specified on the label. Given that all standard procedures were adhered to by our pharmacy and the courier, we are unable to offer a free reshipment as per our policy, which can be found here: https://www.essentialclinic.ca/faq#payments-%2526-refunds If you wish to place a new order, please let us know and we will inform our partner pharmacy to prepare it for you. Please be aware that the medication fee would be charged to your payment method again for the new order. As we value your satisfaction, we would be happy to offer you the next prescription renewal free of charge should you decide to continue using our service. Kindly note that this offer does not cover the medication fee which would be charged before each refill is shipped. We appreciate your understanding and encourage you to reach out to us for any questions or concerns via chat, email or by submitting a request through our site. We will be happy to assist you!
Posted 1 year ago
Reçu dans les délais, pharmacie très efficace!
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Posted 1 year ago
Thank you. Maybe call me personnaly when my next prescription will be soon needed.
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Posted 1 year ago
I am so satisfied with seevice. I came back to Brasil and no more is necessary new order. Thanks.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
good stuff
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Posted 1 year ago
Discret,rapide,efficace..
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Posted 1 year ago
Very helpful service thx so much
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Posted 1 year ago
Quick response and effective
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Posted 1 year ago
Essential Clinic was very professional and easy to deal with. The prescription was automatically connected to what appears to be an efficient and reliable company. I would recommend Esential Clinic.
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Posted 1 year ago
While the process is straightforward and relatively quick, there is no way of saving all the information in the questionnaire. One has to go through it every single time. Also, there is no way of accessing one’s account to find out how much left on their “subscription” there is. I’ve emailed the company about this several times and never received a response.
Helpful Report
Posted 1 year ago
Hi Bogdan, Thank you for taking the time to leave a review, we appreciate it! The annual update questionnaire is required for the clinician to better assess your situation and determine if your prescription can be renewed or would need to be adjusted. However, please do note that it is not necessary to submit the online form through our website for each refill. If you have refills remaining, you would just need to send us a quick message and we will then inform our partner pharmacy to process a refill for you. If you are not certain that you have refills left, please feel free to request this information and we will provide it for you. We sincerely apologize if we missed the question related to your account. We are aware that the self-serve order management portion of our website needs work. Please rest assured that our development team is actively working on enhancing the user experience and adding new features. In the near future, we aim to offer a more streamlined experience where all your information will be easily accessible in one place on your profile. This will enable you to see more information related to your refills and request prescription changes with just a click of a button. We appreciate your understanding. Please do not hesitate to reach out to us by chat, email or by submitting a request through our site. We will be happy to assist you!
Posted 1 year ago
Prompt and efficient
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Posted 1 year ago
Fast, convenient service from prescription processing to delivery. Would definitely recommend.
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Posted 1 year ago
Ordering was easy, but I still do not have the product because it was delivered it the local post office and I have not arranged pickup of the item.
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Posted 1 year ago
Hi Michael, Thank you for taking the time to leave your feedback, we appreciate it! We are sorry to hear about the inconvenience caused due to the failed delivery attempt which resulted in your order being redirected to a postal facility for pick up. Please be assured that we are committed to improving your experience. We will take all necessary measures to ensure that your future shipments are conveniently delivered directly to your doorstep. If preferred, we can also explore the option of using a different courier service for your future shipments. Your understanding is greatly appreciated. Please do not hesitate to reach out to us via chat, email or by submitting a request through our site. We will be happy to assist you!
Posted 1 year ago
The team was helpful and answered all my questions. I feel comfortable with them. Thank you for everything.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Essential is a professional medical organization/program/institution that effectively deals with patients issues in a timely fashion. If they will treat me in the future as they have in the short past that I have dealt with them; I feel well protected and satisfied with their competence. (Unlike one of their competitors.) Barry ID 113522
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Posted 1 year ago
The product has an amazing quality feel to it. The customer service was perfect and the price is pretty reasonable. 10 out of 10
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Posted 2 years ago
Very good and efficient service.
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Posted 2 years ago
Essential Clinic is rated 4.6 based on 2,266 reviews